Unable to get Autosuggest working on Cloudways WordPress installation

[richblythtribus]

Describe your question

We are having a lot of issues getting the autosuggest feature working unfortunately and seem to be going round in circles with Cloudways' technical support.

We have created a 'clean' application with a new installation of WordPress, the only plugins active are ElasticPress, Query Monitor and the ElasticPress Debugger. The active theme is Twentytwentyfour. The intention is to get it working on this application and mirror the fix on our 'actual' application on the same server.

The ElasticSearch Host URL is set via wp-config as http://127.0.0.1:9200
Autosuggest selector is set to .wp-block-search__input
Endpoint URL has been set (by Cloudways) to wordpress-1257291-4550149.cloudwaysapps.com:9200/wordpress12572914550149cloudwaysappscom-post-1/_search

Previously we tried the endpoint as http://127.0.0.1:9200 - which resulted in console errors when trying to trigger the autosuggest feature. Now, nothing happens at all.

Steps to reproduce;
Use the search on https://wordpress-1257291-4550149.cloudwaysapps.com/ to query ‘Hello’ (do not press search/hit return)

Expected results
The ‘Hello world’ post is a returned as a suggestion per the ElasticPress Autosuggest feature (See https://wordpress-1257291-4550149.cloudwaysapps.com/wp-admin/admin.php?page=elasticpress)

Status report

Failed Queries

WordPress

WordPress Environment

wp_version: 6.5.3
home_url: https://wordpress-1257291-4550149.cloudwaysapps.com
site_url: https://wordpress-1257291-4550149.cloudwaysapps.com
is_multisite: false
theme: Twenty Twenty-Four (1.1)
plugins: ElasticPress (5.1.0), ElasticPress Debugging Add-On (3.1.0), and Query Monitor (3.16.2)
revisions: all

Server Environment

php_version: 8.2.19
memory_limit: 40M
timeout: 300

Indexable Content

wordpress-1257291-4550149.cloudwaysapps.com — https://wordpress-1257291-4550149.cloudwaysapps.com

post_count: 4
page_count: 1
post_meta_keys: 0
page_meta_keys: 0
total-all-post-types: 0
distinct-meta-keys:

ElasticPress

Settings

host: http://127.0.0.1:9200
index_prefix:
language: en_GB
per_page: 350
network_active: false

Timeouts

request_timeout: 5
index_document_timeout: 15
bulk_request_timeout: 30

Elasticsearch Indices

wordpress12572914550149cloudwaysappscom-post-1

health: yellow
status: open
index: wordpress12572914550149cloudwaysappscom-post-1
uuid: H9YYu0VdQwyfjbV_Llgy6Q
pri: 5
rep: 1
docs.count: 5
docs.deleted: 0
store.size: 101kb
pri.store.size: 101kb
total_fields_limit: 5000
analyzer_language: english
stop_language: english
snowball_language: English

Last Sync

2024/05/30 2:13:11 pm

method: WP Dashboard
is_full_sync: No
end_date_time: 2024/05/30 2:13:12 pm
total_time: 0 hours, 0 minutes, 2 seconds
total: 5
synced: 5
skipped: 0
failed: 0
errors: array (
)
trigger: manual
final_status: success

Feature Settings

Autosuggest

active: true
autosuggest_selector: .wp-block-search__input
endpoint_url: wordpress-1257291-4550149.cloudwaysapps.com:9200/wordpress12572914550149cloudwaysappscom-post-1/_search
force_inactive: false
trigger_ga_event: 0

Did You Mean

active: true
force_inactive: false
search_behavior: 0

Filters

active: true
force_inactive: false
match_type: all

Post Search

active: true
decaying_enabled: 0
force_inactive: false
highlight_enabled: 1
highlight_excerpt: 1
highlight_tag: mark
synonyms_editor_mode: simple
synonyms:

# Defined synonyms.

runner, running shoe, sneaker, tennis shoe, trainer

Defined hyponyms.
blue => blue, aqua, azure, cerulean, cyan, ultramarine
Defined replacements.
supposably => supposedly

flustrated => flustered, frustrated

intensive purposes => intents and purposes

weighting: array (
)

Related Posts

active: true
force_inactive: false

Code of Conduct

• I agree to follow this project's Code of Conduct

[burhandodhy]

Hi @richblythtribus,

I noticed that the autosuggest endpoint value on your site is empty. You can test this by entering epas.endpointUrl in the browser console.

It appears that the Autosuggest URL was added without the HTTP protocol. Could you please add this URL http://wordpress-1257291-4550149.cloudwaysapps.com:9200/wordpress12572914550149cloudwaysappscom-post-1/_search in the settings and try. We discoverd its actually a bug and already opened a ticket for this #3927

Additionally, it seems that SSL is not working for the Autosuggest URL, which might cause some issue. You can check the errors in browser browser console.

Regards,
Burhan

[richblythtribus]

Thank you, I have updated that setting and now get the following console errors when attempting to use autosuggest -