Different QR codes same accounts

[gaminsurance]

Describe the issue

I have a google chrome account where I have authenticator extension installed. I have 3 accounts there. On my computer it looks fine, just as it appears on the Google authenticator that I have on my cell phone. But a co-worker entered the same account in her Google Chrome to have access to the same authenticators and she got completely different numbers than what they are. It is the same google crhome account synchronized, they are the same accounts that are in the authenticator. She works with a Windows system and I work with an IOS system. Why aren't the correct numbers coming out?

Browser

Chrome

Browser Version

Version 120.0.6099.234 (Official Build) (arm64)

Extension Version

7.0.0

[Sneezry]

Check if clock is correct on her computer

[gaminsurance]

What do you mean?

[Sneezry]

What do you mean?

Authenticator generates code depending on clock on the computer. And if the clock is incorrect, the code is incorrect, either.

[keytrap-x86]

From you co-worker's computer, on the extension try to sync to Google time :

And also as Sneezry said check the computer's time to se if it matches yours, here's an example of how to do it :