Mitel MiVoice Business

Overview

Template for Mitel MiVoice Business, formerly known as Mitel Communications Director and Mitel 3300.

Uses SNMP to fetch various Mitel OIDs, most importantly the Alarm State.

Tested with a range of firmware releases from 10.x to 14.x.

Fetches:

• Alarm state
• Number of categories in alarm state
• User licenses purchased
• User licenses used
• Disk reads
• Disk writes
• 1min CPU average
• Hardware platform
• Software version

Triggers:

• Alarm state

Macros used

There are no macros links in this template.

Template links

There are no template links in this template.

Discovery rules

There are no discovery rules in this template.

Items collected

Name	Description	Type	Key and additional info
Mitel Software platform	VerSw substring from SNMPv2-MIB::sysDescr.0 = STRING: VerAg:07.00.00.01.00;VerSw:12.0.1.24;VerHw:CX;VerPl:3300 ICP;VerMCD:6.0 SP1	SNMP agent	VerSw Update: 1h
Number of categories in alarm state	-	SNMP agent	mitelIpera3000AlmNbrCategories.0 Update: 2m
Mitel hardware platform	VerHw substring from SNMPv2-MIB::sysDescr.0 = STRING: VerAg:07.00.00.01.00;VerSw:12.0.1.24;VerHw:CX;VerPl:3300 ICP;VerMCD:6.0 SP1	SNMP agent	VerHw Update: 1h
MCD alarm state	Alarm level as reported by MCD. Requires investigation.	SNMP agent	mitelIpera3000AlmLevel Update: 2m
Disk writes	mitelResPerfDiskWrites OBJECT-TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION "The number of write access to this disk since the system reset. " ::= { mitelResDiskPerfEntry 2 }	SNMP agent	mitelResPerfDiskWrites.1 Update: 2m
First alarm category	-	SNMP agent	mitelIpera3000CatTblName.1 Update: 300s
User licenses used	-	SNMP agent	mitelIpera3000IPUsrLicUsed Update: 2m
Disk reads	mitelResPerfDiskReads OBJECT-TYPE SYNTAX Unsigned32 MAX-ACCESS read-only STATUS current DESCRIPTION "The number of read accesses to this disk since the system reset. " ::= { mitelResDiskPerfEntry 1 }	SNMP agent	mitelResPerfDiskReads.1 Update: 2m
User licenses purchased	-	SNMP agent	mitelIpera3000IPUsrLicPurchased Update: 2m
1 minute CPU average	DESCRIPTION "The average, over the last minute, the percentage of time that this processor was processing calls. Percentage value (from 0.0 to 100.0) including a single decimal place."	SNMP agent	mitelResSystemCallLoad.0 Update: 2m

Triggers

There are no triggers in this template.