profile service problem

[aranic61]

📄 Issue Report: profile.Active is false after LoadProfileAsync (Profile not activating)
Date: July 5, 2025
Username: aboozar1361
Module: ProfileService
Roblox Studio Version: e.g. 0.625.0.6250566 (64-bit)
ProfileStore Used: "PlayerData_test001"
Key Pattern: "Player_[UserId]"

❗ Problem
After a seemingly successful call to ProfileStore:LoadProfileAsync(...), the returned profile's .Active property is consistently false. This results in failure to initialize player data, and repeated timeouts in ProfileManager:WaitForProfile().

Key Debug Output:

pgsql
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✅ Profile loaded for aboozar1361
❌ [CRITICAL] Profile is NOT Active AFTER LoadProfileAsync and Reconcile!
🧪 Troubleshooting Performed
✅ API Services Enabled in Game Settings

✅ [ProfileService]: Roblox API services available log appears

✅ Reconcile() called immediately after loading

✅ Custom .AddUserId(player.UserId) called after reconcile

✅ profile:ListenToRelease(...) setup works

✅ Profile Data is of correct table type

✅ Profile loading works in LoadProfileAsync, but .Active == false

✅ WipeProfileAsync() called, no visible change

✅ Tried in completely empty place with only ProfileService and one script: problem persists

✅ Tested DataStoreService:SetAsync/GetAsync/RemoveAsync() separately — all work

🔁 Problem reproduces 100% on this player account

✅ Expected Behavior
After LoadProfileAsync() and Reconcile(), profile should become Active = true if not released or conflicted.

📎 Attachments / Test Place (optional)
[Attach output logs]
[Attach .rbxl file if testing place is available]

Would appreciate insight if this may indicate a low-level DataStore lock/corruption or if a manual key removal is needed. Let me know if further diagnostics or test access is required.