Sometimes the content of a cell disappears in the spreadsheet editor

[raphaelbadawi]

This issue is unique.

• I have used the search tool and did not find an issue describing my bug.

Operating System of DocumentServer

Linux (RPM package)

Version information

8.3.1

Expected Behavior

In coedition mode (non-strict), content of a cell remains unchanged if it is not explictly changed.

Actual Behavior

We have this weird issue since we upgrated from OO 8.1.x to OO 8.3.x. Sometimes, in coedition mode, 2 or 3 people, everybody in non-strict mode, content of a cell disappears. It doesn't show up anymore for anybody. But when the document is saved, the content reappears in the saved version. Which means it was still there on the server working copy. Client side, we don't see any console or network error.

We tried a lot of things to sketch up a scenario to reproduce, but we are still not able to provide one. For now it seems to occur randomly.

Did someone encounter something similar? What can we do on our side to get a clearer understanding of the issue?

Reproduction Steps

No response

Additional information

No response

[Dmitry-Kov]

Hello @raphaelbadawi,

I tried to reproduce your issue, but I couldn’t get it to happen on my side. Could you let me know if it occurs in a specific file? If so, could you please share that file with me for testing?

I’d also recommend updating to the latest version of our editor and checking if the issue still occurs there. Sometimes, the cache can also be the culprit.

If you see anything unusual in the logs, feel free to send those over too — we’ll take a look.

[Rita-Bubnova]

This issue was closed due to no response.