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How to Create Communication Users

To create a new communication user, perform the following steps:

  1. On the initial screen select New.

  2. Enter a valid user name and description.

  3. Either provide a password (basic authentication) or upload certificates for certificate-based authentication.

    Note:

    We recommend that you use certificate-based authentication.

    1. Configure password-based authentication

      Note:

      We recommend that you use the Propose Password button.

      Note:

      Passwords for communication users need to comply with the following requirements: the password length must be at least 20 characters, the password must contain at least one special character. The user will be locked after three unsuccessful login attempts.

    2. Configure certificate-based authentication by uploading a X.509 client certificate.

      The customer system must use a client certificate signed by an appropriate certification authority (CA). A list of all root CAs approved by SAP Global Security is available in SAP Note 2801396 (SAP Global Trust List).

  4. Select Create to save the user.

    You can now assign the created user to a communication system. Use the Communication Systems app for this purpose.

Related Information

Maintain Communication Users

Communication Systems