This section contains troubleshooting information for the Cloud Foundry environment of SAP Business Technology Platform. It provides assistance with issues concerning platform security functions such as business user authentication, authentication of applications, authorization management, trust management, and other security functions.
The Security Tab is Missing in the Subaccount
Identity Provider Could Not Process Authentication Request
Logon Screen Shows "SAP HANA XS Advanced"
Requested Route Does Not Exist
Subdomain Does Not Map to a Valid Identity Zone
Cannot Add Role Templates to Predefined Role Collections
409 Error Code on Deleting a Custom Identity Provider
Unexpected AuthnResponse : Existing authentication - <User>
AuthnRequest expired - ID: <RequestId> Destination: <IdPDestination>
InResponseToField of Response Doesn‘t correspond to the Sent Message
Response Issue Time is Either too Old or with Date in the Future. Sync IdP to Match Skew <skew>
Token Retrieval Fails With Status Code 401
Cockpit Displays HTTP Status 500 Error on Logon with Custom IdP User
IAS Application Reference isn't Created in Your IAS Tenant
User Base Doesn't Appear in Existing Neo Subaccounts
User from Corporate IdP Cannot Log on to Neo Subaccount