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The SSL Host Does Not Exist

Learn why you are getting the error message SSL host '*.ssl.ondemand.com' does not exist and what you can do to solve this problem.

Context

When you receive the (!) ERROR: SSL host 'EU1234568901234.ssl.ondemand.com' does not exist error message, note that EU1234568901234.ssl.ondemand.com isn't the name of the host.

You may see this error when you try to bind your certificate to the SSL host by running thebind-domain-certificate command.To ensure that the binding is successful, enter the name of the SSL host in the --ssl-host parameter field.

To verify that you are using the correct SSL host name, follow these steps:

Procedure

  1. Run the list-ssl-hosts command:

    • If you find your SSL host, copy the value of the Name property; in the example below "mysslhostname":

      ---------------------------------------------------------------------

      Name : mysslhostname

      Host : EU1234568901234.ssl.ondemand.com

      Certificate : mycertificatename

      ---------------------------------------------------------------------

      Note: You'll need the value of the Host property (for example, EU1234568901234.ssl.ondemand.com) later when you configure the DNS mapping of your application.

    • If you don’t find your SSL host, create a new one by following the steps in Create an SSL Host.

  2. Now that you have the name of the host (for example, mysslhostname), execute the bind-domain-certificate command.

Related Information

Getting an Error Message

Troubleshooting Guide for Custom Domains in the Neo Environment