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Context Menu Option Appears Once, then Never Again (Shell Extension stuck disabled) #554
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When upgrading from version 1.2.3 on Windows 8.1, the context menu simply disappears. I have to uninstall (edit: the latest version) and revert to 1.2.3 |
Interesting. I tried 1.2.3 (You typed 1.2.3 twice, so I'm not sure what version you actually reverted to). The convert option appeared again! But once more, after I added a new format (WebP) and saved, it vanished again. That's exactly what my original install did, but it never reappeared upon uninstall. |
It happened to me today, too. It was working perfectly a few weeks ago... Win 11, Ver 2.0.2 EDIT: Deleting my new Preset made it work again. |
Wow, that does fix it! So adding a preset breaks it. Duplicating one and changing it to the exact same settings does not break it.
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After installing FileConverter on a new Windows 11 PC, the context menu convert option appeared as expected. I went into settings to add two new presets (WebP at 80%, and WebP at 100%). After that, the context menu option vanished.
ShellxView shows that it is disabled. I can enable it, but when I refresh, it's just disabled again. I've tried restarting explorer as well as the whole PC.
I've tried repairing, reinstalling, and installing the previous version (2.0.1). I've only had the option appear once when I first installed. Now it doesn't show at all, even after a fresh install.
Steps to reproduce the behavior:
Screenshots and Logs
Diagnostics.zip
Desktop (please complete the following information):
Diagnostics.zip
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