| Name | Type | Description | Notes |
|---|---|---|---|
| AccessStorefrontAndItem | bool | Permission flag to allow this Agent access to the storefront and item information. | [optional] |
| CancelSubscription | bool | [optional] | |
| DelaySubscription | bool | [optional] | |
| GenerateCoupon | bool | Permission flag to allow this Agent to generate coupons based upon the agent prompt instructions | [optional] |
| LookupOrderInformation | bool | [optional] | |
| LookupSubscriptionInformation | bool | [optional] | |
| OpenSupportTicket | bool | [optional] | |
| OpenSupportTicketChannel | string | Channel to use to open the support ticket | [optional] |
| OpenSupportTicketChannelEmail | string | Email to send support ticket to | [optional] |
| OpenSupportTicketZohoDeskDepartmentId | string | Department ID to open a Zoho Desk ticket for | [optional] |
| PauseSubscription | bool | [optional] | |
| ResumeSubscription | bool | [optional] | |
| TransferChatToLiveAgent | bool | [optional] | |
| UpdateSubscriptionCreditCard | bool | [optional] | |
| ZohoDeskAvailable | bool | True if Zoho Desk is connected to UltraCart | [optional] |
| ZohoDeskDepartments | List<ConversationVirtualAgentCapabilityZohoDeskDepartment> | Array of Zoho Desk Department if zoho desk is connected to UltraCart | [optional] |