| Name | Type | Description | Notes |
|---|---|---|---|
| answered_at_dts | string | Timestamp when the call was answered from the queue | [optional] |
| entered_at_dts | string | Timestamp when the call entered the queue | [optional] |
| queue_name | string | Display name of the queue | [optional] |
| queue_uuid | string | Unique identifier for the queue | [optional] |
| result | string | Result of queue routing (e.g., answered, abandoned, timeout) | [optional] |
| wait_seconds | int | Number of seconds the caller waited in the queue | [optional] |