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Broadwell rt286 volume too low #312

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benfuddled opened this issue May 9, 2023 · 2 comments
Open

Broadwell rt286 volume too low #312

benfuddled opened this issue May 9, 2023 · 2 comments

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@benfuddled
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  • Distribution and distribution version: Pop!_OS 22.04 LTS (I've also experienced this issue on multiple versions of Fedora and Ubuntu.
  • Desktop Environment: Gnome 42
  • Kernel version (uname -r): 6.2.6-76060206-generic
  • PipeWire version: 0.3.70

Description of Problem:

My laptop (an HP Spectre X360 13-4002dx) speakers and headphone jack output audio at extremely low levels, to the point where initially I thought they weren't outputting audio at all. It was only when I allowed over-amplification in gnome-tweaks and holding my ear up to the speaker that I realized there was sound coming out.

However, when I plug in a pair of USB headphones (not via the headphone jack) sound levels are within expected range. Same thing if I output sound via HDMI to a television.

results of running alsa-info: http://alsa-project.org/db/?f=76b61d75f256f85bfcef41f7ae704fffb146cf06

Note: Myself and a few others had this problem and initially filed bugs independently with pipewire, but a commenter seemed to think it may be a problem with the UCM file for this device.

Hoping someone here can shed some light on the issue. Thank you!

@perexg
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perexg commented May 10, 2023

Could you try to increase levels in alsamixer ?

@crojewsk-intel
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Looks like we're dealing with a userspace app problem. I see that offload streams have their volume settings set to 0%, that is endpoints: Offload0 and Offload1. Perhaps the app deviated from the default endpoint?

Also, could you try playing audio but with values of Media0 Playback Volume and Media1 Playback Volume increased beforehand?

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