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Update support documentation with comprehensive help and troubleshooting resources
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ROADMAP.md

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- [X] Developers FAQ
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### 7. **Support**
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- [ ] Getting Help (Contacting support and troubleshooting)
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- [ ] Troubleshooting Guide (Common issues and solutions)
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- [X] Getting Help (Contacting support and troubleshooting)
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- [X] Troubleshooting Guide (Common issues and solutions)

src/content/docs/support/index.md

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---
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title: "Getting help"
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description: "Getting Help (Contacting support and troubleshooting)"
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title: "Getting Help"
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description: "Support and community resources for Angor platform"
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sidebar:
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order: 1
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---
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# Getting Help with Angor
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Welcome to Angor's support center. We provide multiple channels to ensure you get the assistance you need.
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![bitcoin](../investor/bitcoin2.svg)
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## Direct Support Options
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### Technical Support
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- Response time: Within 24 hours
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- Available Monday through Friday
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- Language: English
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### Emergency Support
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For urgent matters related to investments or security:
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- Emergency hotline: Available 24/7
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- Priority email: [email protected]
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![bitcoin](../investor/bitcoin2.svg)
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## Community Channels
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### Social Media
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- **X (Twitter)**: Follow us on [X @angor_io](https://x.com/angor_io)
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- Latest updates
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- Feature announcements
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- Community highlights
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### Discussion Platforms
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- **Discord**: Join our [Discord Community](https://www.blockcore.net/discord)
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- Real-time support
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- Developer discussions
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- Community events
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- Technical updates
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- **Telegram**: Connect on [Telegram](https://t.me/angor_io)
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- News updates
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- Community chat
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- Investment discussions
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![bitcoin](../investor/bitcoin2.svg)
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## Support Resources
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### Documentation
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- [User Guides](../start)
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- [FAQs](../faqs)
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- [Troubleshooting Guide](./troubleshooting-guide)
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### Developer Resources
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- [GitHub Repository](https://github.com/block-core/angor)
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![bitcoin](../investor/bitcoin2.svg)
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## Community Guidelines
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When seeking support, please:
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1. Be respectful and patient
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2. Provide detailed information about your issue
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3. Follow security best practices
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4. Don't share sensitive information publicly
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5. Use appropriate channels for different types of support
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> **Security Note**: Never share your private keys or security credentials with anyone, including Angor support staff.
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---
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title: "Troubleshooting Guide"
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description: "Troubleshooting Guide (Common issues and solutions)"
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title: "Troubleshooting Guide"
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description: "Solutions for common issues on Angor platform"
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sidebar:
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---
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# Angor Troubleshooting Guide
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This guide addresses common issues you might encounter while using Angor.
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![bitcoin](../investor/bitcoin2.svg)
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## Connection Issues
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### Wallet Connection Problems
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1. **Issue**: Cannot connect wallet
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- Ensure your wallet is unlocked
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- Check if you're using a supported wallet
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- Verify network settings (Bitcoin mainnet)
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2. **Issue**: Transaction failures
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- Check your BTC balance
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- Verify network fees
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- Ensure proper network selection
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![bitcoin](../investor/bitcoin2.svg)
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## Investment Issues
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### Contract Creation Problems
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1. **Issue**: Failed contract creation
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- Verify minimum investment amount
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- Check timelock parameters
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- Confirm multisig requirements
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2. **Issue**: Recovery transaction issues
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- Ensure all signatures are valid
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- Verify timelock expiration
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- Check transaction fees
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![bitcoin](../investor/bitcoin2.svg)
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## Common Error Messages
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### Transaction Errors
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- `ERR_INSUFFICIENT_BALANCE`: Check your wallet balance
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- `ERR_NETWORK_MISMATCH`: Verify network settings
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- `ERR_SIGNATURE_FAILED`: Review signing process
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### Contract Errors
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- `ERR_INVALID_TIMELOCK`: Check timelock parameters
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- `ERR_MULTISIG_INCOMPLETE`: Verify all required signatures
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- `ERR_CONTRACT_EXPIRED`: Check contract duration
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![bitcoin](../investor/bitcoin2.svg)
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## Performance Optimization
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### Slow Loading Times
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1. Clear browser cache
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2. Update wallet software
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3. Check internet connection
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4. Verify Bitcoin node synchronization
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### Transaction Speed
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1. Review fee settings
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2. Check network congestion
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3. Verify transaction priority
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![bitcoin](../investor/bitcoin2.svg)
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## Security Checks
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### Before Investing
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1. Verify contract parameters
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2. Check project authenticity
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3. Confirm recovery mechanisms
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4. Review multisig setup
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### Recovery Process
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1. Document recovery keys
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2. Test recovery process
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3. Store backup information securely
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> **Important**: If you encounter issues not covered here, contact support immediately through official channels.

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