You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
<!-- This is an auto-generated comment: release notes by coderabbit.ai
-->
## Summary by CodeRabbit
- **Documentation**
- Reorganized guides with new images, descriptive captions/alt text,
updated visuals and step flows for LTI Canvas and support pages; added
an “In Codio” snippet and a new video-guided section for creating a
standard code test; join instructions reference a multi-word token.
- **Accessibility**
- Consolidated copy-to-clipboard UI: single shared behavior, button text
updates and a live-region status for success/failure (no alert).
- **Style**
- Standardized punctuation, capitalization, hyphenation, and formatting
across docs; videos now start muted at 8s.
<!-- end of auto-generated comment: release notes by coderabbit.ai -->
---------
Co-authored-by: Lola Valente <lvalente@codio.com>
Support is available within the IDE from the **Help** menu item, then **Support**.
19
26
20
27
Support Dialog
21
28
**************
@@ -25,42 +32,56 @@ There is a support dialog that appears when you invoke the support option. This
25
32
:alt:Intercom Start
26
33
27
34
28
-
If you are in Codio, you can see when a reply to your query arrives even if you have closed the support dialog box
29
-
30
35
.. image:: /img/intercomnotification.png
31
-
:alt:Intercom Notification
36
+
:alt:Intercom Notification
37
+
:align:right
38
+
:class:wrap-text
39
+
:scale:50%
40
+
41
+
If you are in Codio, you can see when a reply to your query arrives even if you have closed the support dialog box.
42
+
43
+
If you don't see a reply within two minutes—or if you're logged out—you'll receive an email notification.
32
44
33
-
An email will also be sent to you if you do not see the reply within 2 minutes or have logged out of your Codio account
34
45
35
46
Feedback
36
47
********
37
48
49
+
.. image:: /img/codiofeedback.png
50
+
:alt:Feedback
51
+
:align:right
52
+
:class:wrap-text
53
+
38
54
We are always interested to hear from our users about their thoughts/ideas for future improvements. To raise an idea or vote on other ideas already raised, either select **Feedback** from the **Connect** menu at the top or go to `Codio Feedback <https://feedback.codio.com>`_ directly.
39
55
40
-
.. image:: /img/codiofeedback.png
41
-
:alt:Feedback
56
+
42
57
43
58
Community
44
59
*********
45
60
46
-
The Codio community forum is a place for Codio users to engage with each other and share best practices. You can access it from the Connect menu or go to `Codio Community <https://community.codio.com/>`_ directly.
61
+
The Codio Community forum is where users engage with each other and share best practices. Access it from the Connect menu or go to `Codio Community <https://community.codio.com/>`_.
62
+
63
+
This forum does not replace our in-product customer support chat or our help center. Please continue to use the support chat for product issues and refer to our help center for product use guidance.
47
64
48
-
This forum does not replace our in-product customer support chat or our help center, please continue to use the support chat for product issues, and refer to our help center for product use guidance.
49
65
50
66
Student Support
51
67
***************
52
-
You can set a Contact URL for your students at the organization level, see :ref:`Organization Contact URL <org-contact-url>` and/or at the course level, see :ref:`Course Contact URL <course-contact-url>` so they can raise questions directly to your preferred area.
53
68
54
-
If you set the contact URL for a course, this will override any contact URL you may have set at the organization level.
55
69
56
-
Students will then be given the option to report a problem, ask a question related to their course work or access Codio support if they have a problem accessing the Codio platform.
You can set a Contact URL for your students at the organization level (see :ref:`Organization Contact URL <org-contact-url>`) and/or at the course level (see :ref:`Course Contact URL <course-contact-url>`) so they can raise questions directly in your preferred channel.
76
+
77
+
If you set the contact URL for a course, this will override any contact URL you may have set at the organization level.
60
78
79
+
Students will then be given the option to report a problem, ask a question related to their coursework, or access Codio support if they have a problem accessing the Codio platform.
61
80
62
81
63
-
**N.B. "Teacher" accounts will not be effected by this setting and they will still be able to contact Codio in the usual manner.**
82
+
64
83
84
+
.. note::
85
+
N.B. "Teacher" accounts will not be affected by this setting, and they will still be able to contact Codio in the usual manner.
Copy file name to clipboardExpand all lines: student-source/students/accessing-codio/joining.rst
+1-1Lines changed: 1 addition & 1 deletion
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -12,7 +12,7 @@ If your school is not using an LMS platform, your instructor will provide you on
12
12
13
13
- Send you an invitation URL that you can copy and paste into your browser.
14
14
15
-
- Send you a two-word token that you can enter on the Codio website using `Join Course<https://codio.com/p/join-class>`_. Enter the token and click **Next**.
15
+
- Send you a multi-word token that you can enter on the Codio website using `Join Course <https://codio.com/p/join-class>`_. Enter the token and click **Next**.
0 commit comments