diff --git a/acronyms.csv b/acronyms.csv
index 7a36d5d..9bee1a4 100644
--- a/acronyms.csv
+++ b/acronyms.csv
@@ -4478,6 +4478,7 @@ ROM,Rough Order of Magnitude,,
 ROM,Rough Order of Merit,,
 RON,Rest Over Night,,
 RONA,Release of Names and Addresses,,
+RONA,Redirect on No Answer,"Call center function that requeues a veteran call/chat if they don't get answered in a set time",
 ROP,Reordering Points,,
 ROQ,Reordering Quantities,,
 ROQ,Review of Quality,,