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Veterans see accurate information about the issues (or conditions) they are claiming for their board appeal, supplemental claim, and higher level review.
Reference Material:
The Caseflow team made updates to the Caseflow Appeals API, specifically to the issue text description.
This change impacts board appeals, supplemental claims, and higher level reviews, since information about these 3 decision reviews are retrieved from the Caseflow API
Previously, the issue text description reflected the description of the diagnostic code that was used to rate the condition, not the thing the Veteran was filing a decision review for -- this was a source of confusion for Veterans. Certain descriptions were also vague and not meaningful to the Veteran (e.g., "compensation issue")
Now, the issue text description will either reflect the description of the "request issue" or "decision issue" from Caseflow.
If a decision has been made, the issue text description will reflect the "decision issue"
If a decision has not been made, the issue text description will reflect the "request issue"
Objective
Veterans see accurate information about the issues (or conditions) they are claiming for their board appeal, supplemental claim, and higher level review.
Reference Material:
Known test data:
Epic(s)
Ticket Checklist
Acceptance Criteria
Notes:
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