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Synthesize DUW usability research & write report #19560

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8 of 13 tasks
thejordanwood opened this issue Oct 21, 2024 · 1 comment
Open
8 of 13 tasks

Synthesize DUW usability research & write report #19560

thejordanwood opened this issue Oct 21, 2024 · 1 comment
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Discharge upgrade wizard Product owned by Public Websites team Public Websites Scrum team in the Sitewide crew Research CMS team practice area sitewide UX

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@thejordanwood
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thejordanwood commented Oct 21, 2024

Description

User story

AS A researcher
I WANT to synthesize data from research sessions
SO THAT I can summarize findings to share with team and stakeholders

Acceptance Criteria

Before Synthesis

  • Cleaned up/organized research notes to summarize findings and identify themes
  • Topline summary of top-of-mind findings written and shared out with team (use this template)
  • PM and Sitewide UX Lead consulted to see if they have feedback or additional questions for synthesis

Synthesis

  • Data synthesis of all findings completed
  • Session recordings/transcripts used to make additional notes and/or pull exact quotes
  • Different paths participants took in prototypes have been documented/illustrated (usability testing)
  • Research questions from the Research Plan revisited to check whether they've all been answered
  • Hypotheses from the Research Plan revisited to see which can be confirmed
  • Research report drafted (use this template)

Collaboration with Sitewide UX Lead and others

  • Some initial findings and potential recommendations shared (in Mural?) with Sitewide UX Lead and/or team members. What's important and what we might do next have been discussed.
  • Research report feedback requested from Sitewide UX Lead and other team members.
  • Sitewide UX Lead requested feedback from VA PO and shared with researcher
  • All feedback on research report incorporated
@thejordanwood thejordanwood added Discharge upgrade wizard Product owned by Public Websites team Public Websites Scrum team in the Sitewide crew Research CMS team practice area sitewide UX labels Oct 21, 2024
@thejordanwood thejordanwood self-assigned this Oct 21, 2024
@thejordanwood
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The topline summary has been written. Next steps are synthesis and writing a research report.

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Discharge upgrade wizard Product owned by Public Websites team Public Websites Scrum team in the Sitewide crew Research CMS team practice area sitewide UX
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