From c3f33dfc230cb7066510abf47f6ed1049caf5eb9 Mon Sep 17 00:00:00 2001 From: Pamela Hastings <68615337+thehastingsp@users.noreply.github.com> Date: Thu, 6 Jan 2022 12:34:08 -0600 Subject: [PATCH] Update draft-veteran-conversation-guide.md Updated the tele-health section to make it easier to understand for participants. --- .../tele-urgent-care/draft-veteran-conversation-guide.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/products/health-care/appointments/va-online-scheduling/research/tele-urgent-care/draft-veteran-conversation-guide.md b/products/health-care/appointments/va-online-scheduling/research/tele-urgent-care/draft-veteran-conversation-guide.md index 04652088d9b..b37f08acaf9 100644 --- a/products/health-care/appointments/va-online-scheduling/research/tele-urgent-care/draft-veteran-conversation-guide.md +++ b/products/health-care/appointments/va-online-scheduling/research/tele-urgent-care/draft-veteran-conversation-guide.md @@ -40,12 +40,12 @@ I have started recording. I'd like to confirm: Are you comfortable if I record m * Do you access Veteran health care? ### **Section 2: Tele-Health Experience** -* Have you had a tele-health care experience before? +* Have you had a virtual health care visit before - that occurred via phone or video chat? * If yes, can you tell me about your experience? * Can you tell me more about how long it took? * What went well? * Did you encounter any obstacles? If yes, what did you do to recover? - * If no, how would you go about finding it? + * If no, would virtual health care be useful to you and why? ### **Section 3: Finding Tele-Urgent at the VA** * Hypothetically, if you had a non-emergency health concern, how might you go about finding care for your concern at the VA?