Hi,
my name is Alfonso and we are trying to connect SAP with DocuSign using a REST Service from our system, using yours postman examples to start how the Docusign´s API works
Following the documentation I have achived to obtain a token with post 01 – Authorize Code Grant and I have used Get 04 User Info to obtain the data from my user in DocuSign (perfect) the problem is that after two days I want try it again but the system answer me “internal_server_error”
Could you be the problem of the Token ¿???? I´m not sure if in a video a listen that the token live 8 hours, is it ¿???
I have tried to use the post 03 – Refresh Access Token (when I obtained the token also I obtained the refresh Token)
But the answer is invalid grant
Could be that for obtain a new token and using the post 03 Refresh Access Token after 8 hours it is no valid more ¿???
Now I´m watching the video Get an Access token with JWT Authenticacion (Using this obtaining the token, is it possible needn´t obtain more tokens ¿????? Or I need to refresh the token or anything else .
I don´t want to use the SAP Connector for DocuSign in the SAP BTP, I want to send Envelepes to DocuSign but the problema that I have found is the conecction.
Any help or suggestion ¿???? Thanks in advance. Sorry for my english ¡!!!!
Hi,
my name is Alfonso and we are trying to connect SAP with DocuSign using a REST Service from our system, using yours postman examples to start how the Docusign´s API works
Following the documentation I have achived to obtain a token with post 01 – Authorize Code Grant and I have used Get 04 User Info to obtain the data from my user in DocuSign (perfect) the problem is that after two days I want try it again but the system answer me “internal_server_error”
Could you be the problem of the Token ¿???? I´m not sure if in a video a listen that the token live 8 hours, is it ¿???
I have tried to use the post 03 – Refresh Access Token (when I obtained the token also I obtained the refresh Token)
But the answer is invalid grant
Could be that for obtain a new token and using the post 03 Refresh Access Token after 8 hours it is no valid more ¿???
Now I´m watching the video Get an Access token with JWT Authenticacion (Using this obtaining the token, is it possible needn´t obtain more tokens ¿????? Or I need to refresh the token or anything else .
I don´t want to use the SAP Connector for DocuSign in the SAP BTP, I want to send Envelepes to DocuSign but the problema that I have found is the conecction.
Any help or suggestion ¿???? Thanks in advance. Sorry for my english ¡!!!!