Unable to pull image from mcr.microsoft.com

[jozkee]

Build Information

Build: https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108670
Build error leg or test failing:

Error Message

Fill the error message using step by step known issues guidance.

{
  "ErrorMessage": "Unable to pull image mcr.microsoft.com/dotnet-buildtools/prereqs",
  "BuildRetry": true,
  "ExcludeConsoleLog": false
}

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108670
Result validation: ⚠️ Validation could not be done without an Azure DevOps build URL on the issue. Please add it to the "Build: 🔎" line.
Validation performed at: 8/1/2025 8:10:46 AM UTC

Report

Build	Definition	Test	Pull Request
1204469	dotnet/runtime	Wasm.Build.Tests.WasmTemplateTests.RunWithDifferentAppBundleLocations
1204337	dotnet/runtime	System.Composition.TypedParts.Tests.WorkItemExecution
1204290	dotnet/runtime	JIT.CodeGenBringUpTests_ro.WorkItemExecution
1204277	dotnet/runtime	Common.Tests.WorkItemExecution	#121653
1203126	dotnet/runtime	Wasm.Build.NativeRebuild.Tests.OptimizationFlagChangeTests.OptimizationFlagChange	#121614
1204083	dotnet/runtime	Common.Tests.WorkItemExecution	#121653
1203804	dotnet/runtime	Workloads-NoWebcil-ST-Wasm.Build.Tests.TestAppScenarios.WasmAppBuilderDebugLevelTests.WorkItemExecution
1203811	dotnet/runtime	System.Security.Cryptography.X509Certificates.Tests.CollectionTests.X509ChainElementCollection_CopyTo_NonZeroLowerBound_ThrowsIndexOutOfRangeException
1203305	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#120330
1203210	dotnet/runtime	tracing/eventpipe/processinfo3/processinfo3/processinfo3.cmd	#121366
1203090	dotnet/runtime	Exceptions.WorkItemExecution	#121609
1203102	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Intrinsics.Tests.WorkItemExecution
1203023	dotnet/runtime	ComInterfaceGenerator.Tests.WorkItemExecution	#121609
1202725	dotnet/runtime	IntrinsicsInSystemPrivateCoreLib.Tests.WorkItemExecution	#121366
1202534	dotnet/runtime	NoWebcil-ST-Wasm.Build.NativeRebuild.Tests.OptimizationFlagChangeTests.WorkItemExecution	#120330
2838113	dotnet-runtime	chrome-DebuggerTests.CallFunctionOnTests.WorkItemExecution	#54001
1202273	dotnet/runtime	System.Net.Quic.Functional.Tests.WorkItemExecution	#119996
1202031	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Intrinsics.Tests.WorkItemExecution	#120330
1201875	dotnet/runtime	System.Net.Http.Functional.Tests.HttpClientHandlerTest_Http3.Public_Interop_ExactVersion_BufferContent_Success
1201766	dotnet/runtime	Workloads-ST-Wasm.Build.Tests.WasmTemplateTests.WorkItemExecution
1201383	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#121563
1201229	dotnet/runtime	MetricOuterLoop1.Tests.WorkItemExecution
1201068	dotnet/runtime	LibraryImportGenerator.Unit.Tests.WorkItemExecution	#121548
1200809	dotnet/runtime	WasmTestOnChrome-ST-System.Text.Json.Tests.WorkItemExecution
1200811	dotnet/runtime	System.Net.Quic.Functional.Tests.WorkItemExecution
1200785	dotnet/runtime	System.Runtime.Numerics.Tests.WorkItemExecution
1200777	dotnet/runtime	System.Runtime.Tests.WorkItemExecution
1200645	dotnet/runtime	JIT.Generics.WorkItemExecution	#121316
1200623	dotnet/runtime	baseservices.WorkItemExecution	#121541
1200572	dotnet/runtime	IcuAppLocal.Tests.WorkItemExecution	#121479
1200510	dotnet/runtime	WasmTestOnV8-ST-System.Runtime.Tests.WorkItemExecution	#121429
1200056	dotnet/runtime	DataContractSerializerTests.DCS_CompareInfoAsRoot	#118558
1199782	dotnet/runtime	ComInterfaceGenerator.Tests.WorkItemExecution	#121111
1199656	dotnet/runtime	System.Xml.Linq.xNodeReader.Tests.WorkItemExecution	#121435
1199447	dotnet/runtime	_Sve2_ro::JIT.HardwareIntrinsics.Arm._Sve2.Program.Sve2_ShiftArithmeticSaturate_sbyte()
1199334	dotnet/runtime	WasmTestOnChrome-ST-System.Text.Json.Tests.WorkItemExecution
1199036	dotnet/runtime	WasmTestOnChrome-ST-System.Text.Json.Tests.WorkItemExecution
1198976	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.Blazor.NativeTests.WorkItemExecution	#121186
1198874	dotnet/runtime	Invariant.Tests.WorkItemExecution	#121498
1198803	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.WasmSIMDTests.WorkItemExecution	#120097
1198628	dotnet/runtime	System.Runtime.Tests.WorkItemExecution
1198613	dotnet/runtime	System.Net.Http.Functional.Tests.HttpClientHandlerTest_Http3.Public_Interop_ExactVersion_BufferContent_Success
1198531	dotnet/runtime	System.Xml.XmlSerializer.ReflectionOnly.Tests.WorkItemExecution
1198519	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#121483
1198323	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Intrinsics.Tests.WorkItemExecution	#121308
1198301	dotnet/runtime	ComInterfaceGenerator.Unit.Tests.WorkItemExecution	#121180
1198232	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#121479
1198199	dotnet/runtime	baseservices.WorkItemExecution
1198136	dotnet/runtime	JIT_ro.WorkItemExecution	#121473
1198091	dotnet/runtime	System.Runtime.Tests.WorkItemExecution
1198077	dotnet/runtime	System.Diagnostics.Tests.ProcessThreadTests.TestStartTimeProperty
1198071	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.InterpPgoTests.WorkItemExecution
1197936	dotnet/runtime	NoWebcil-ST-Wasm.Build.NativeRebuild.Tests.SimpleSourceChangeRebuildTest.WorkItemExecution
1197893	dotnet/runtime	IntrinsicsInSystemPrivateCoreLib.Tests.WorkItemExecution	#120987
1197888	dotnet/runtime	LibraryImportGenerator.Tests.WorkItemExecution	#121468
1197858	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#121450
1197810	dotnet/runtime	System.Net.Http.Functional.Tests.HttpClientHandlerTest_Http3.Public_Interop_ExactVersion_BufferContent_Success
1197791	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Intrinsics.Tests.WorkItemExecution
1197232	dotnet/runtime	baseservices/exceptions/stackoverflow/stackoverflowtester/stackoverflowtester.cmd
1196823	dotnet/runtime	Common.Tests.WorkItemExecution
1195995	dotnet/runtime	Workloads-ST-Wasm.Build.NativeRebuild.Tests.ReferenceNewAssemblyRebuildTest.WorkItemExecution	#121202
1196785	dotnet/runtime	jit64_3.WorkItemExecution	#121363
1196753	dotnet/runtime	threading_group1.WorkItemExecution	#120688
1196408	dotnet/runtime	System.Xml.XmlSerializer.ReflectionOnly.Tests.WorkItemExecution	#120704
1196058	dotnet/runtime	System.Security.Cryptography.X509Certificates.Tests.CollectionTests.X509ChainElementCollection_CopyTo_NonZeroLowerBound_ThrowsIndexOutOfRangeException	#121395
1195856	dotnet/runtime	WasmTestOnFirefox-ST-System.Collections.Concurrent.Tests.WorkItemExecution	#121083
1195589	dotnet/runtime	System.Runtime.Numerics.Tests.WorkItemExecution
1195153	dotnet/runtime	WasmTestOnChrome-ST-System.Text.RegularExpressions.Tests.WorkItemExecution
1195200	dotnet/runtime	Microsoft.Extensions.FileSystemGlobbing.Tests.WorkItemExecution	#117788
1195167	dotnet/runtime	System.ValueTuple.Tests.WorkItemExecution	#121362
1194903	dotnet/runtime	chrome-DebuggerTests.CustomViewTests.WorkItemExecution	#121388
1194718	dotnet/runtime	System.Net.Http.Functional.Tests.WorkItemExecution	#120704
1194826	dotnet/runtime	GC-simulator.WorkItemExecution
1194827	dotnet/runtime	System.Dynamic.Runtime.Tests.WorkItemExecution
1194684	dotnet/runtime	System.Security.Cryptography.X509Certificates.Tests.CollectionTests.X509ChainElementCollection_IndexerVsEnumerator	#121019
1194649	dotnet/runtime	System.Drawing.Primitives.Tests.WorkItemExecution
1194646	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution
1194551	dotnet/runtime	Workloads-ST-Wasm.Build.Tests.WasmNativeDefaultsTests.WorkItemExecution	#119575
1194518	dotnet/runtime	IntrinsicsInSystemPrivateCoreLib.Tests.WorkItemExecution
1194522	dotnet/runtime	System.Formats.Asn1.Tests.WorkItemExecution
1194340	dotnet/runtime	IcuAppLocal.Tests.WorkItemExecution
1194258	dotnet/runtime	WasmTestOnChrome-ST-System.Runtime.Tests.WorkItemExecution	#119432
1194034	dotnet/runtime	ComInterfaceGenerator.Unit.Tests.WorkItemExecution	#121364
1193261	dotnet/runtime	Loader.classloader.generics.WorkItemExecution
1193368	dotnet/runtime	WasmTestOnBrowser-System.Globalization.Calendars.Hybrid.WASM.Tests.WorkItemExecution	#120808
1186260	dotnet/runtime	System.Formats.Tar.Tests.WorkItemExecution	#120764
1193218	dotnet/runtime	System.Xml.Linq.SDMSample.Tests.WorkItemExecution	#120303
1193263	dotnet/runtime	System.ComponentModel.Composition.Tests.WorkItemExecution
1193079	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.HttpTests.WorkItemExecution	#120395
1192971	dotnet/runtime	Microsoft.Extensions.Configuration.FileExtensions.Tests.WorkItemExecution
1192870	dotnet/runtime	Microsoft.Extensions.Configuration.CommandLine.Tests.WorkItemExecution	#121117
1192867	dotnet/runtime	GC.WorkItemExecution	#121200
1192853	dotnet/runtime	System.Data.DataSetExtensions.Tests.WorkItemExecution
1192837	dotnet/runtime	Microsoft.Bcl.Cryptography.Tests.WorkItemExecution	#121058
1192778	dotnet/runtime	System.Diagnostics.Contracts.Tests.WorkItemExecution
1192723	dotnet/runtime	NoWebcil-ST-Wasm.Build.Tests.InvariantGlobalizationTests.WorkItemExecution	#121334
1192639	dotnet/runtime	HardwareIntrinsics_X86_Avx512_ro.WorkItemExecution
1192530	dotnet/runtime	System.Diagnostics.DiagnosticSource.Switches.Tests.WorkItemExecution	#121325
1192244	dotnet/runtime	Microsoft.Extensions.Logging.Console.Tests.WorkItemExecution	#121297
1190142	dotnet/runtime	Workloads-ST-Wasm.Build.Tests.LibraryInitializerTests.WorkItemExecution	#121117
Displaying 100 of 236 results

Summary

24-Hour Hit Count	7-Day Hit Count	1-Month Count
6	52	236

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[jozkee]

This is from a preview6 run from Jun 20th, it might've been fixed in main already.

[lewing]

@akoeplinger do we know what is causing these in general?

[akoeplinger]

hm no, this looks like an infrastructure/dnceng issue to me

[AndriySvyryd]

We are hitting a similar one: Unable to pull image mcr.microsoft.com/dotnet-buildtools/prereqs:ubuntu-22.04-helix-sqlserver-amd64 in efcore
https://dev.azure.com/dnceng-public/public/_build/results?buildId=1106421&view=logs&j=f95328f7-07f5-5106-5c2a-5dc7069f305c&t=e2f3026d-346a-509b-3549-57236476a9cb
https://dev.azure.com/dnceng-public/public/_build/results?buildId=1108065&view=logs&j=f95328f7-07f5-5106-5c2a-5dc7069f305c&t=e2f3026d-346a-509b-3549-57236476a9cb