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qimgv caused a BSOD on Windows 10 Pro x64 #582

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joejoe28pro opened this issue Jan 13, 2025 · 0 comments
Open

qimgv caused a BSOD on Windows 10 Pro x64 #582

joejoe28pro opened this issue Jan 13, 2025 · 0 comments

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@joejoe28pro
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joejoe28pro commented Jan 13, 2025

I would like to report a problem involving qimgv viewer

today I ran into BSOD on my main laptop (Windows 10x64 22H2).
This is a very rare situation to happen on my laptop, so I initiated a deep investigation of what had happened

after several steps involving description of dump file, I managed to find the reason of this BSOD issue, and unfortunately the file was pointing on qimgv.exe

since Im a big fan of qimgv and I dont want to stop using this program, I would like to inform you about it so maybe you could perform some steps to resolve this issue

let me attach the additional info and the file pointing on this

011325-11562-01.dmp

and this is the info after debugging procedure within WinDbg , which indicated the BSOD adress
please see there are 2 PROCESS_NAME: qimgv.exe reference lines

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
MEMORY_MANAGEMENT (1a)
# Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000005100, The subtype of the BugCheck.
Arg2: ffffaf7c01fb6b40
Arg3: 0000000000000028
Arg4: 0000000101500034
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3468
Key : Analysis.Elapsed.mSec
Value: 6824
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 921
Key : Analysis.Init.Elapsed.mSec
Value: 5523
Key : Analysis.Memory.CommitPeak.Mb
Value: 93
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x1a
Key : Bugcheck.Code.TargetModel
Value: 0x1a
Key : Failure.Bucket
Value: 0x1a_5100_nt!MiFlushTbAsNeeded
Key : Failure.Hash
Value: {13b6d0a0-8171-b4a6-ae95-907aaf025545}
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 1a
BUGCHECK_P1: 5100
BUGCHECK_P2: ffffaf7c01fb6b40
BUGCHECK_P3: 28
BUGCHECK_P4: 101500034
FILE_IN_CAB: 011325-11562-01.dmp
FAULTING_THREAD: ffffd10fc1ebb080
BLACKBOXBSD: 1 (
BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (
BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (
BLACKBOXPNP: 1 (
BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: qimgv.exe STACK_TEXT: ffffce88`670ebf28 fffff800`1d24f18d : 00000000`0000001a 00000000`00005100 ffffaf7c`01fb6b40 00000000`00000028 : nt!KeBugCheckEx ffffce88`670ebf30 fffff800`1d06cc41 : 00000000`00000000 fffff800`1da4eec0 00000000`00000000 00000000`00000030 : nt!MiFlushTbAsNeeded+0x1b29bd ffffce88`670ec070 fffff800`1d0b7d5f : 00000000`00000000 00000000`00000000 00000000`00000016 ffff9f01`ebc00280 : nt!MiReservePtes+0x2f1 ffffce88`670ec140 fffff800`1d44d594 : fffff800`1da4cce8 ffffd10f`c0c07900 ffffce88`670ec408 ffffce88`670ec400 : nt!MiInsertInSystemSpace+0x1ef ffffce88`670ec2c0 fffff800`1d459cf7 : ffffd10f`c0c079b0 ffffce88`670ec389 00000000`00000029 ffffce88`670ec4d0 : nt!MiMapViewInSystemSpace+0xc0 ffffce88`670ec320 fffff800`1d458a60 : 00000000`00000000 00000000`00000022 00000000`00000000 00000000`00029000 : nt!MiMapImageInSystemSpace+0x11b ffffce88`670ec3f0 fffff800`1d4a7087 : ffffce88`670ec840 ffffce88`670ec670 00000000`00000002 00000000`00000000 : nt!MiRelocateImage+0x280 ffffce88`670ec570 fffff800`1d40a78b : ffffd10f`c470b7e0 ffffce88`670ec840 ffffce88`670ec840 00000040`00000001 : nt!MiCreateNewSection+0x5df ffffce88`670ec6d0 fffff800`1d40b9d4 : ffffce88`670ec700 ffff9f01`fc13cd00 ffffd10f`c470b7e0 00000000`00000000 : nt!MiCreateImageOrDataSection+0x2db ffffce88`670ec7c0 fffff800`1d40a277 : 00000000`01000000 ffffce88`670ecb80 00000000`00000001 00000000`00000010 : nt!MiCreateSection+0xf4 ffffce88`670ec940 fffff800`1d409ffc : 00000071`7edff558 00000000`0000000d 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x207 ffffce88`670eca20 fffff800`1d212908 : 00000000`00000000 00000000`00000001 000001c3`b4a7ebd0 00000000`00000000 : nt!NtCreateSection+0x5c ffffce88`670eca90 00007ff8`8f88de34 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28 00000071`7edff508 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`8f88de34 SYMBOL_NAME: nt!MiFlushTbAsNeeded+1b29bd MODULE_NAME:
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: qimgv.exe
STACK_TEXT:
ffffce88`670ebf28 fffff800`1d24f18d : 00000000`0000001a 00000000`00005100 ffffaf7c`01fb6b40 00000000`00000028 : nt!KeBugCheckEx
ffffce88`670ebf30 fffff800`1d06cc41 : 00000000`00000000 fffff800`1da4eec0 00000000`00000000 00000000`00000030 : nt!MiFlushTbAsNeeded+0x1b29bd
ffffce88`670ec070 fffff800`1d0b7d5f : 00000000`00000000 00000000`00000000 00000000`00000016 ffff9f01`ebc00280 : nt!MiReservePtes+0x2f1
ffffce88`670ec140 fffff800`1d44d594 : fffff800`1da4cce8 ffffd10f`c0c07900 ffffce88`670ec408 ffffce88`670ec400 : nt!MiInsertInSystemSpace+0x1ef
ffffce88`670ec2c0 fffff800`1d459cf7 : ffffd10f`c0c079b0 ffffce88`670ec389 00000000`00000029 ffffce88`670ec4d0 : nt!MiMapViewInSystemSpace+0xc0
ffffce88`670ec320 fffff800`1d458a60 : 00000000`00000000 00000000`00000022 00000000`00000000 00000000`00029000 : nt!MiMapImageInSystemSpace+0x11b
ffffce88`670ec3f0 fffff800`1d4a7087 : ffffce88`670ec840 ffffce88`670ec670 00000000`00000002 00000000`00000000 : nt!MiRelocateImage+0x280
ffffce88`670ec570 fffff800`1d40a78b : ffffd10f`c470b7e0 ffffce88`670ec840 ffffce88`670ec840 00000040`00000001 : nt!MiCreateNewSection+0x5df
ffffce88`670ec6d0 fffff800`1d40b9d4 : ffffce88`670ec700 ffff9f01`fc13cd00 ffffd10f`c470b7e0 00000000`00000000 : nt!MiCreateImageOrDataSection+0x2db
ffffce88`670ec7c0 fffff800`1d40a277 : 00000000`01000000 ffffce88`670ecb80 00000000`00000001 00000000`00000010 : nt!MiCreateSection+0xf4
ffffce88`670ec940 fffff800`1d409ffc : 00000071`7edff558 00000000`0000000d 00000000`00000000 00000000`00000001 : nt!MiCreateSectionCommon+0x207
ffffce88`670eca20 fffff800`1d212908 : 00000000`00000000 00000000`00000001 000001c3`b4a7ebd0 00000000`00000000 : nt!NtCreateSection+0x5c
ffffce88`670eca90 00007ff8`8f88de34 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000071`7edff508 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`8f88de34
SYMBOL_NAME: nt!MiFlushTbAsNeeded+1b29bd
MODULE_NAME:
MODULE_NAME: nt
IMAGE_VERSION: 10.0.19041.5247
STACK_COMMAND: .process /r /p 0xffffd10fc42ef340; .thread 0xffffd10fc1ebb080 ; kb
IMAGE_NAME: ntkrnlmp.exe
BUCKET_ID_FUNC_OFFSET: 1b29bd
FAILURE_BUCKET_ID: 0x1a_5100_nt!MiFlushTbAsNeeded
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {13b6d0a0-8171-b4a6-ae95-907aaf025545}
Followup: MachineOwner
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