[Cases] Create an API that external service can use to synchronize the case with their data #216124
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Feature:Cases
Cases feature
Team:ResponseOps
Label for the ResponseOps team (formerly the Cases and Alerting teams)
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cnasikas
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Feature:Cases
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Pinging @elastic/response-ops-cases (Feature:Cases) |
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To support bidirectional syncing between cases and external services, they would need to call Kibana to update the case. Users may be unable to configure the payload the external service sends to Kibana. Therefore, to avoid breaking the integration, to allow each service to have its payload, and to allow users to configure how they want to map their fields, we will introduce a dedicated public API for synchronization. Specifically:
POST /api/cases/connectors/<connector_type>/_syncKibana will map the payload to the case fields and update the case.
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