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Login flow stuck at “Verification Complete” #3778

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reinhart1010 opened this issue Feb 10, 2025 · 0 comments
Open

Login flow stuck at “Verification Complete” #3778

reinhart1010 opened this issue Feb 10, 2025 · 0 comments
Labels
A-E2EE Encryption O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@reinhart1010
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reinhart1010 commented Feb 10, 2025

Steps to reproduce

  1. Install Element X on a fresh new device
  2. Log in to an existing Matrix account
  3. On the “Confirm your identity” page, select Use another device
  4. Perform an identity verification with an existing classic Element app for Android
  5. Confirm both devices that the emoji set are match

Outcome

What did you expect?

The app shows a “Verification Complete” and the user should be allowed to go into the Chats screen.

What happened instead?

The app shows a “Verification Complete” with no visual indicator to wait or go to the next step in gathering up recent messages.

Image

Your phone model

iPad 9

Operating system version

iPadOS 18.1.1

Application version

25.02.0

Homeserver

matrix.org

Will you send logs?

No (Unable to access the log menu at this state)

@pixlwave pixlwave added A-E2EE Encryption S-Critical Prevents work, causes data loss and/or has no workaround O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Feb 13, 2025
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Labels
A-E2EE Encryption O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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