My account was locked due to a low balance. I have since topped up with a $10 payment, and my developer dashboard successfully reflects the positive credit balance.
However, my account remains under an administrative lock. Testing direct requests via Postman returns: "User is locked. Reason: Exhausted balance."
Could an admin please manually trigger an account unlock or refresh my status?
Account Email: nikupcm10@gmail.com
My account was locked due to a low balance. I have since topped up with a $10 payment, and my developer dashboard successfully reflects the positive credit balance.
However, my account remains under an administrative lock. Testing direct requests via Postman returns: "User is locked. Reason: Exhausted balance."
Could an admin please manually trigger an account unlock or refresh my status?
Account Email: nikupcm10@gmail.com