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test_rt.py
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"""Tests for Rt - Python interface to Request Tracker :term:`API`"""
__license__ = """ Copyright (C) 2013 CZ.NIC, z.s.p.o.
This program is free software: you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation, either version 3 of the License, or
(at your option) any later version.
This program is distributed in the hope that it will be useful,
but WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program. If not, see <http://www.gnu.org/licenses/>.
"""
__docformat__ = "reStructuredText en"
__authors__ = [
'"Jiri Machalek" <[email protected]>'
]
import random
import string
import unittest
from six import iteritems
from six.moves import range
import rt
class RtTestCase(unittest.TestCase):
rt.DEBUG_MODE = True
RT_VALID_CREDENTIALS = {
'RT4.4 stable': {
'url': 'http://demo.request-tracker.fr/REST/1.0',
'admin': {
'default_login': 'administrateur',
'default_password': 'administrateur',
},
'support': {
'default_login': 'support',
'default_password': 'support',
}
},
# HTTP timeout
# 'RT4.6 dev': {
# 'url': 'http://rt.easter-eggs.org/demos/4.6/REST/1.0',
# 'admin': {
# 'default_login': 'administrateur',
# 'default_password': 'administrateur',
# },
# 'john.foo': {
# 'default_login': 'support',
# 'default_password': 'support',
# }
# },
}
RT_INVALID_CREDENTIALS = {
'RT4.4 stable (bad credentials)': {
'url': 'http://demo.request-tracker.fr/REST/1.0',
'default_login': 'idontexist',
'default_password': 'idonthavepassword',
},
}
RT_MISSING_CREDENTIALS = {
'RT4.4 stable (missing credentials)': {
'url': 'http://demo.request-tracker.fr/REST/1.0',
},
}
RT_BAD_URL = {
'RT (bad url)': {
'url': 'http://httpbin.org/status/404',
'default_login': 'idontexist',
'default_password': 'idonthavepassword',
},
}
def test_login_and_logout(self):
for name in self.RT_VALID_CREDENTIALS:
tracker = rt.Rt(self.RT_VALID_CREDENTIALS[name]['url'], **self.RT_VALID_CREDENTIALS[name]['support'])
self.assertTrue(tracker.login(), 'Invalid login to RT demo site ' + name)
self.assertTrue(tracker.logout(), 'Invalid logout from RT demo site ' + name)
for name, params in iteritems(self.RT_INVALID_CREDENTIALS):
tracker = rt.Rt(**params)
self.assertFalse(tracker.login(), 'Login to RT demo site ' + name + ' should fail but did not')
self.assertRaises(rt.AuthorizationError, lambda: tracker.search())
for name, params in iteritems(self.RT_MISSING_CREDENTIALS):
tracker = rt.Rt(**params)
self.assertRaises(rt.AuthorizationError, lambda: tracker.login())
for name, params in iteritems(self.RT_BAD_URL):
tracker = rt.Rt(**params)
self.assertRaises(rt.UnexpectedResponse, lambda: tracker.login())
def check_or_create_queue(self, name):
tracker = rt.Rt(self.RT_VALID_CREDENTIALS[name]['url'], **self.RT_VALID_CREDENTIALS[name]['admin'])
tracker.login()
queue = tracker.get_queue('General')
if 'Name' not in queue:
queue_id = tracker.create_queue('General')
tracker.logout()
def test_ticket_operations(self):
ticket_subject = 'Testing issue ' + "".join([random.choice(string.ascii_letters) for i in range(15)])
ticket_text = 'Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.'
for name in ('RT4.4 stable',):
self.check_or_create_queue(name)
url = self.RT_VALID_CREDENTIALS[name]['url']
default_login = self.RT_VALID_CREDENTIALS[name]['support']['default_login']
default_password = self.RT_VALID_CREDENTIALS[name]['support']['default_password']
tracker = rt.Rt(url, default_login=default_login, default_password=default_password)
self.assertTrue(tracker.login(), 'Invalid login to RT demo site ' + name)
# empty search result
search_result = tracker.search(Subject=ticket_subject)
self.assertEqual(search_result, [], 'Search for ticket with random subject returned non empty list.')
# create
ticket_id = tracker.create_ticket(Subject=ticket_subject, Text=ticket_text)
self.assertTrue(ticket_id > -1, 'Creating ticket failed.')
# search
search_result = tracker.search(Subject=ticket_subject)
self.assertEqual(len(search_result), 1, 'Created ticket is not found by the subject.')
self.assertEqual(search_result[0]['id'], 'ticket/' + str(ticket_id), 'Bad id in search result of just created ticket.')
self.assertEqual(search_result[0]['Status'], 'new', 'Bad status in search result of just created ticket.')
# search all queues
search_result = tracker.search(Queue=rt.ALL_QUEUES, Subject=ticket_subject)
self.assertEqual(search_result[0]['id'], 'ticket/' + str(ticket_id), 'Bad id in search result of just created ticket.')
# raw search
search_result = tracker.search(raw_query='Subject="{}"'.format(ticket_subject))
self.assertEqual(len(search_result), 1, 'Created ticket is not found by the subject.')
self.assertEqual(search_result[0]['id'], 'ticket/' + str(ticket_id), 'Bad id in search result of just created ticket.')
self.assertEqual(search_result[0]['Status'], 'new', 'Bad status in search result of just created ticket.')
# raw search all queues
search_result = tracker.search(Queue=rt.ALL_QUEUES, raw_query='Subject="{}"'.format(ticket_subject))
self.assertEqual(search_result[0]['id'], 'ticket/' + str(ticket_id), 'Bad id in search result of just created ticket.')
# get ticket
ticket = tracker.get_ticket(ticket_id)
self.assertEqual(ticket, search_result[0], 'Ticket get directly by its id is not equal to previous search result.')
# edit ticket
requestors = ['[email protected]', '[email protected]']
tracker.edit_ticket(ticket_id, Status='open', Requestors=requestors)
# get ticket (edited)
ticket = tracker.get_ticket(ticket_id)
self.assertEqual(ticket['Status'], 'open', 'Ticket status was not changed to open.')
self.assertEqual(ticket['Requestors'], requestors, 'Ticket requestors were not added properly.')
# get history
hist = tracker.get_history(ticket_id)
self.assertTrue(len(hist) > 0, 'Empty ticket history.')
self.assertEqual(hist[0]['Content'], ticket_text, 'Ticket text was not receives is it was submited.')
# get_short_history
short_hist = tracker.get_short_history(ticket_id)
self.assertTrue(len(short_hist) > 0, 'Empty ticket short history.')
self.assertEqual(short_hist[0][1], 'Ticket created by support')
# create 2nd ticket
ticket2_subject = 'Testing issue ' + "".join([random.choice(string.ascii_letters) for i in range(15)])
ticket2_id = tracker.create_ticket(Subject=ticket2_subject)
self.assertTrue(ticket2_id > -1, 'Creating 2nd ticket failed.')
# edit link
self.assertTrue(tracker.edit_link(ticket_id, 'DependsOn', ticket2_id))
# get links
links1 = tracker.get_links(ticket_id)
self.assertTrue('DependsOn' in links1, 'Missing just created link DependsOn.')
self.assertTrue(links1['DependsOn'][0].endswith('ticket/' + str(ticket2_id)), 'Unexpected value of link DependsOn.')
links2 = tracker.get_links(ticket2_id)
self.assertTrue('DependedOnBy' in links2, 'Missing just created link DependedOnBy.')
self.assertTrue(links2['DependedOnBy'][0].endswith('ticket/' + str(ticket_id)),
'Unexpected value of link DependedOnBy.')
# reply with attachment
attachment_content = b'Content of attachment.'
attachment_name = 'attachment-name.txt'
reply_text = 'Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.'
# should provide a content type as RT 4.0 type guessing is broken (missing use statement for guess_media_type in REST.pm)
self.assertTrue(tracker.reply(ticket_id, text=reply_text, files=[(attachment_name, attachment_content, 'text/plain')]),
'Reply to ticket returned False indicating error.')
at_ids = tracker.get_attachments_ids(ticket_id)
self.assertTrue(at_ids, 'Emply list with attachment ids, something went wrong.')
at_content = tracker.get_attachment_content(ticket_id, at_ids[-1])
self.assertEqual(at_content, attachment_content, 'Recorded attachment is not equal to the original file.')
# attachments list
at_list = tracker.get_attachments(ticket_id)
at_names = [at[1] for at in at_list]
self.assertTrue(attachment_name in at_names, 'Attachment name is not in the list of attachments.')
# merge tickets
self.assertTrue(tracker.merge_ticket(ticket2_id, ticket_id), 'Merging tickets failed.')
# delete ticket
self.assertTrue(tracker.edit_ticket(ticket_id, Status='deleted'), 'Ticket delete failed.')
# get user
self.assertEqual(tracker.get_user(default_login)['EmailAddress'], default_login + '@no.mail',
'Bad user email received.')
if __name__ == '__main__':
unittest.main()