Reports not providing output

[CraigM1711]

Hi
I have Gramps Web running on my NAS
When I run some reports I get an error file.htm not found or file.json not found.

Are there any other settings I can try to get this to work.

When I run the Fan chart, it runs the previous report. (Places report is one of them)
I have also noticed that occasionally when trying to run a report, it will run the previous report.

Version
Gramps 5.2.3
Gramps Web API 2.7.0
Gramps Web Frontend 24.12.2
Gramps QL 0.3.0
Sifts 1.0.0
locale: en
multi-tree: false
task queue: false
OCR: true
chat: false

Install via a container on Synology NAS, using Portainer

services:
grampsweb:
image: ghcr.io/gramps-project/grampsweb:latest
container_name: Gramps-Web
healthcheck:
test: timeout 10s bash -c ':> /dev/tcp/127.0.0.1/5000' || exit 1
interval: 10s
timeout: 5s
retries: 3
start_period: 90s
security_opt:
- no-new-privileges:true
ports:
- 5449:5000
environment:
GRAMPSWEB_TREE: TEST #This env variable will create a new tree if not exists.
volumes:
- /volume1/docker/grampsweb/dbuser:/app/users:rw
- /volume1/docker/grampsweb/indexdir:/app/indexdir:rw
- /volume1/docker/grampsweb/thumbnail:/app/thumbnail_cache:rw
- /volume1/docker/grampsweb/cache:/app/cache:rw
- /volume1/docker/grampsweb/secret:/app/secret:rw
- /volume1/docker/grampsweb/database:/root/.gramps/grampsdb:rw
- /volume1/docker/grampsweb/media:/app/media:rw
- /volume1/docker/grampsweb/tmp:/tmp:rw
restart: on-failure:5

[DavidMStraub]

Hi,

there are some known issues with reports

#517
gramps-project/gramps-web#326

Have you checked those?

If you believe it's a separate issue, please provide log output.

[CraigM1711]

Hi This is the log from Gramps Portainer Upgrade to Business Edition <https://192.168.4.46:9443/#!/home> * Home <https://192.168.4.46:9443/#!/home> * PortainerNAS * Dashboard <https://192.168.4.46:9443/#!/2/docker/dashboard> * App Templates <https://192.168.4.46:9443/#!/2/docker/templates> * Stacks <https://192.168.4.46:9443/#!/2/docker/stacks> * Containers <https://192.168.4.46:9443/#!/2/docker/containers> * Images <https://192.168.4.46:9443/#!/2/docker/images> * Networks <https://192.168.4.46:9443/#!/2/docker/networks> * Volumes <https://192.168.4.46:9443/#!/2/docker/volumes> * Events <https://192.168.4.46:9443/#!/2/docker/events> * Host <https://192.168.4.46:9443/#!/2/docker/host> * Settings * Users <https://192.168.4.46:9443/#!/users> * Environments <https://192.168.4.46:9443/#!/endpoints> * Registries <https://192.168.4.46:9443/#!/registries> * Authentication logs <https://192.168.4.46:9443/#!/auth-logs> * Notifications <https://192.168.4.46:9443/#!/notifications> * Settings <https://192.168.4.46:9443/#!/settings> New version available 2.27.1 DismissSee what's new <https://github.com/portainer/portainer/releases/tag/2.27.1> Community Edition2.19.5 Containers <https://192.168.4.46:9443/#!/2/docker/containers> >Gramps-Web <https://192.168.4.46:9443/#!/2/docker/containers/02d1ac25a7069dc413b6a3a080f5929e985e76bbfa0672eeb36e0e4511e45d47> >Logs Container logs cemanning Log viewer settings Top of Form Auto-refresh logs Wrap lines Display timestamps Fetch Search Lines Actions Download logs Copy Copy selected lines Unselect Bottom of Form File "/usr/local/lib/python3.11/dist-packages/webargs/core.py", line 657, in wrapper return func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/resources/reports.py", line 96, in get file_name, file_type = run_report( ^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/report.py", line 374, in run_report cl_report_new( File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/report.py", line 330, in cl_report_new my_report = report_class(database, clr.option_class, User()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps/plugins/textreport/placereport.py", line 135, in __init__ raise ReportError( gramps.gen.errors.ReportError: Place Report [2025-02-27 06:45:02 +0000] [35] [ERROR] Error handling request /api/reports/place_report/file?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJmcmVzaCI6dHJ1ZSwiaWF0IjoxNzQwNjM4NjI0LCJqdGkiOiIzZTU4MTliZS1lNzQ3LTQxYTgtODQyNi0xMDYzMzBiNzcyNmYiLCJ0eXBlIjoiYWNjZXNzIiwic3ViIjoiNDhmM2VmOWYtNjBiZS00NjUyLWFkOTAtNGJhNDQ2N2UyNDNkIiwibmJmIjoxNzQwNjM4NjI0LCJjc3JmIjoiMDg0MWYxYTMtNjQzYS00ZDlhLTlmOTItMjA0ZmIzZjdlMTdlIiwiZXhwIjoxNzQwNjM5NTI0LCJwZXJtaXNzaW9ucyI6WyJBZGRPdGhlclRyZWVVc2VyIiwiVmlld1NldHRpbmdzIiwiQmF0Y2hEZWxldGVPYmplY3RzIiwiRWRpdE5hbWVHcm91cCIsIkFkZE9iamVjdCIsIlRyaWdnZXJSZWluZGV4IiwiRWRpdFRyZWUiLCJWaWV3T3RoZXJUcmVlVXNlciIsIkVkaXRUcmVlTWluUm9sZUFJIiwiRWRpdE90aGVyVHJlZSIsIkltcG9ydEZpbGUiLCJFZGl0VXNlclJvbGUiLCJSZXBhaXJUcmVlIiwiRGVsZXRlT3RoZXJUcmVlVXNlciIsIkVkaXRVc2VyVHJlZSIsIlVwZ3JhZGVTY2hlbWEiLCJFZGl0T3duVXNlciIsIkVkaXRTZXR0aW5ncyIsIkVkaXRUcmVlUXVvdGEiLCJEZWxldGVVc2VyIiwiVmlld090aGVyVXNlciIsIkRlbGV0ZU9iamVjdCIsIkVkaXRPdGhlclRyZWVVc2VyIiwiTWFrZUFkbWluIiwiVmlld090aGVyVHJlZSIsIkVkaXRPdGhlclVzZXIiLCJFZGl0T2JqZWN0IiwiQWRkVXNlciIsIkRpc2FibGVUcmVlIiwiRWRpdE90aGVyVHJlZVVzZXJSb2xlIiwiQWRkVHJlZSIsIlZpZXdQcml2YXRlIl0sInRyZWUiOiIwMWJjYzczOC05NWI5LTQ2MDItYTFkNS0yYjVhNDY0M2E4ZDMifQ.2WxcSsgig8zvhkqsWV4ToONnx_oYbRO65VHzJF1piIQ&options=%7B%7D Traceback (most recent call last): File "/usr/local/lib/python3.11/dist-packages/gunicorn/workers/sync.py", line 134, in handle self.handle_request(listener, req, client, addr) File "/usr/local/lib/python3.11/dist-packages/gunicorn/workers/sync.py", line 177, in handle_request respiter = self.wsgi(environ, resp.start_response) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 1536, in __call__ return self.wsgi_app(environ, start_response) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 1514, in wsgi_app response = self.handle_exception(e) ^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 1511, in wsgi_app response = self.full_dispatch_request() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 919, in full_dispatch_request rv = self.handle_user_exception(e) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 917, in full_dispatch_request rv = self.dispatch_request() ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/app.py", line 902, in dispatch_request return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args) # type: ignore[no-any-return] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/auth.py", line 44, in wrapper return func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/views.py", line 110, in view return current_app.ensure_sync(self.dispatch_request)(**kwargs) # type: ignore[no-any-return] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/flask/views.py", line 191, in dispatch_request return current_app.ensure_sync(meth)(**kwargs) # type: ignore[no-any-return] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/webargs/core.py", line 657, in wrapper return func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/resources/reports.py", line 96, in get file_name, file_type = run_report( ^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/report.py", line 374, in run_report cl_report_new( File "/usr/local/lib/python3.11/dist-packages/gramps_webapi/api/report.py", line 330, in cl_report_new my_report = report_class(database, clr.option_class, User()) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gramps/plugins/textreport/placereport.py", line 135, in __init__ raise ReportError( gramps.gen.errors.ReportError: Place Report [2025-02-27 07:05:14 +0000] [29] [CRITICAL] WORKER TIMEOUT (pid:31) [2025-02-27 07:05:14 +0000] [31] [ERROR] Error handling request (no URI read) Traceback (most recent call last): File "/usr/local/lib/python3.11/dist-packages/gunicorn/workers/sync.py", line 133, in handle req = next(parser) ^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/parser.py", line 41, in __next__ self.mesg = self.mesg_class(self.cfg, self.unreader, self.source_addr, self.req_count) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/message.py", line 259, in __init__ super().__init__(cfg, unreader, peer_addr) File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/message.py", line 60, in __init__ unused = self.parse(self.unreader) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/message.py", line 274, in parse line, rbuf = self.read_line(unreader, buf, self.limit_request_line) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/message.py", line 326, in read_line self.get_data(unreader, buf) File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/message.py", line 262, in get_data data = unreader.read() ^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/unreader.py", line 36, in read d = self.chunk() ^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/http/unreader.py", line 63, in chunk return self.sock.recv(self.mxchunk) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/dist-packages/gunicorn/workers/base.py", line 204, in handle_abort sys.exit(1) SystemExit: 1 [2025-02-27 07:05:14 +0000] [31] [INFO] Worker exiting (pid: 31) [2025-02-27 07:05:15 +0000] [29] [ERROR] Worker (pid:31) was sent SIGKILL! Perhaps out of memory? [2025-02-27 07:05:15 +0000] [8843] [INFO] Booting worker with pid: 8843 (gunicorn:8843): Gtk-CRITICAL **: 07:05:26.791: gtk_icon_theme_get_for_screen: assertion 'GDK_IS_SCREEN (screen)' failed /usr/local/lib/python3.11/dist-packages/flask_limiter/extension.py:333: UserWarning: Using the in-memory storage for tracking rate limits as no storage was explicitly specified. This is not recommended for production use. See: https://flask-limiter.readthedocs.io#configuring-a-storage-backend for documentation about configuring the storage backend. warnings.warn( From: David Straub ***@***.***> Sent: Thursday, 27 February 2025 7:55 pm To: gramps-project/gramps-web-api ***@***.***> Cc: CraigM1711 ***@***.***>; Author ***@***.***> Subject: Re: [gramps-project/gramps-web-api] Reports not providing output (Issue #626) Hi, there are some known issues with reports #517 <#517> gramps-project/gramps-web#326 <gramps-project/gramps-web#326> Have you checked those? If you believe it's a separate issue, please provide log output. — Reply to this email directly, view it on GitHub <#626 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/BP555AM5HBMARIXDDTW7I2T2R2ZE5AVCNFSM6AAAAABX7AJQVWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMOBXGA3DONJVGU> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/BP555AJMH4YMKBLDQ2DH6EL2R2ZE5A5CNFSM6AAAAABX7AJQVWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTVAFFS2G.gif> Message ID: ***@***.*** ***@***.***> > <https://avatars.githubusercontent.com/u/10965193?s=20&v=4> DavidMStraub left a comment (gramps-project/gramps-web-api#626) <#626 (comment)> Hi, there are some known issues with reports #517 <#517> gramps-project/gramps-web#326 <gramps-project/gramps-web#326> Have you checked those? If you believe it's a separate issue, please provide log output. — Reply to this email directly, view it on GitHub <#626 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/BP555AM5HBMARIXDDTW7I2T2R2ZE5AVCNFSM6AAAAABX7AJQVWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMOBXGA3DONJVGU> . You are receiving this because you authored the thread. <https://github.com/notifications/beacon/BP555AJMH4YMKBLDQ2DH6EL2R2ZE5A5CNFSM6AAAAABX7AJQVWWGG33NNVSW45C7OR4XAZNMJFZXG5LFINXW23LFNZ2KUY3PNVWWK3TUL5UWJTVAFFS2G.gif> Message ID: ***@***.*** ***@***.***> >