Bug report
You must read the information below before you submit a bug report.
The MTD API team cannot help if your bug report is about:
For any of the above, you must contact the Software Developer Support Team directly at SDSTeam@hmrc.gov.uk. The SDS Team do not monitor this repository.
This repository is for bug reports relating to VAT API code in this repository only.
Fill in the sections below to submit your bug report:
Describe the bug
I've seen similar issues before but in this case the obligation API returns 500 response on periods beyond a certain date, the case I'm dealing with now is around 01/09/2024. This is the To date in the obligation request.
As such - because this error happens beyond a certain date, they cannot retrieve their latest obligations beyond that date. And no obligations means no possible submissions.
The issues I've previously seen this for were for the FROM date also in other support cases. As such that only meant refreshes on older obligations, which are less and less frequent as time moves forwards, and doesn't block because they already have those obligations.
To Reproduce
Doesn't happen mainstream, but we have one customer receiving errors on or after 01/09/2024 on the obligation.
Reporting this to SDS email also but this is a blocking issue.
As this is a 500 on the Obligation API, this is a HMRC error, and I don't know how to replicate this - it must be something on HMRC side that they would see/issue etc
Expected behavior
Successful obligations should return 200. Customer has said that "HMRC" has helped them submit their recent periods - periods of which don't return on the API - as it returns the 500 error
Screenshots / Requests / Responses
Not sure a screenshot here helps - because it's the direct HMRC API endpoint returning 500
Not showing the url as it contains the VRN - will supply on email to SDS
Additional context
Having done this test through postman, this removes our application from the 'equation' - this issue is HMRC API, not our product.
If the HMRC does not return any obligations (periods) - then the customer cannot submit any periods..
Bug report
You must read the information below before you submit a bug report.
The MTD API team cannot help if your bug report is about:
For any of the above, you must contact the Software Developer Support Team directly at SDSTeam@hmrc.gov.uk. The SDS Team do not monitor this repository.
This repository is for bug reports relating to VAT API code in this repository only.
Fill in the sections below to submit your bug report:
Describe the bug
I've seen similar issues before but in this case the obligation API returns 500 response on periods beyond a certain date, the case I'm dealing with now is around 01/09/2024. This is the To date in the obligation request.
As such - because this error happens beyond a certain date, they cannot retrieve their latest obligations beyond that date. And no obligations means no possible submissions.
The issues I've previously seen this for were for the FROM date also in other support cases. As such that only meant refreshes on older obligations, which are less and less frequent as time moves forwards, and doesn't block because they already have those obligations.
To Reproduce
Doesn't happen mainstream, but we have one customer receiving errors on or after 01/09/2024 on the obligation.
Reporting this to SDS email also but this is a blocking issue.
As this is a 500 on the Obligation API, this is a HMRC error, and I don't know how to replicate this - it must be something on HMRC side that they would see/issue etc
Expected behavior
Successful obligations should return 200. Customer has said that "HMRC" has helped them submit their recent periods - periods of which don't return on the API - as it returns the 500 error
Screenshots / Requests / Responses
Not sure a screenshot here helps - because it's the direct HMRC API endpoint returning 500
Not showing the url as it contains the VRN - will supply on email to SDS
Additional context
Having done this test through postman, this removes our application from the 'equation' - this issue is HMRC API, not our product.
If the HMRC does not return any obligations (periods) - then the customer cannot submit any periods..