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Device initialization on the prejoin screen takes very long #17737

Description

@ocschs

What happened?

Device initialization on the prejoin screen (camera/microphone setup, "Setting up devices…") takes up to 60 seconds on Fujitsu LIFEBOOK U7412. The page itself loads fully and normally (window.loaded fires, no console errors, all resources loaded).

This only happens with Chromium-based browsers (Chrome, Edge). Firefox works fine, even on the same affected laptop.

Since it's browser-specific and only affects some devices, we suspect a client-side (hardware/driver/Chromium) issue rather than a server misconfiguration.

Server setup:

  • Installation type: self-hosted
  • Jitsi Meet version: 1.0.9222-1
  • Server OS: Ubuntu 24.04 LTS

Affected client example:

  • OS: Windows 11, build number 10.0.26200 Build 26200
  • MS Edge Version: 151.0.4129.86 (OfficialBuild) (64-Bit)
  • Firefox: Version 153.1.0esr (64-Bit)
  • CPU: Intel i3-1215U
  • RAM: 16 GB
  • Webcam: integrated/external, model

Already tried:

  • compared self hosted system and meet.jit.si on firefox and chromium based browser
    • only firefox works as expected (devices available after few ms)
  • Cleared browser cache / tested in Incognito
  • Camera/mic permissions confirmed granted
  • Disabled hardware acceleration in Chrome

Platform

  • Chrome (or Chromium based)
  • Firefox
  • Safari
  • Other desktop browser
  • Android browser
  • iOS browser
  • Electron app
  • Android mobile app
  • iOS mobile app
  • Custom app using a mobile SDK

Browser / app / sdk version

MS Edge 151.0.4129.86 (Official Build) (64-Bit)

Relevant log output

Reproducibility

  • The problem is reproducible on meet.jit.si

More details?

No response

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