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For general support use the GNOME Discourse or IRC/Matrix.
You can connect using: #rust:gnome.org.
However, if you want to contact the Gtk-rs developers directly, there are multiple ways:
Channel #rust on irc.gimp.org server.
Of course, you can also just open an issue on our repositories on github. However, please keep in mind that issues on Gtk-rs should be for bug reports or feature requests and not general support.