Unban Request - User ID: 0498c4d8-f031-70bb-b1e9-211363b442bf

[jhunJT]

Before opening, please confirm:

• I have searched for duplicate or closed issues

Operating System

Mac Pro M3 Version 26.2 (25C56)

Kiro Version

Version: 0.11.107

Bug Description

Unable to fetch account usage data: Your User ID (0498c4d8-f031-70bb-b1e9-211363b442bf) temporarily is suspended. We've locked your account as a security precaution. To restore access, please contact our support team to verify your identity: https://support.aws.amazon.com/#/contacts/kiro

Steps to Reproduce

drop

Expected Behavior

None

Conversation ID

No response

Additional Context

No response

[github-actions]

🤖 Potential Duplicate Detected

This issue appears to be similar to:

• #6051: Unable to fetch account usage data : user is not authorized to make a call on initial Chat Load (85% similar)
• #4681: can't login kiro (85% similar)

What happens next?

• ⏰ This issue will be automatically closed in 3 days
• 🏷️ If this is not a duplicate, you can prevent automatic closure by adding a comment or reacting with 👎 to this message.
• 💬 Comment on the original issue if you have additional information

Why is this marked as duplicate?
Both report account/user authorization issues when fetching account usage data, though one involves suspension and the other general authorization failure

[github-actions]

Thank you for your feedback! 🙏

The 👎 reaction has been noted. The duplicate label has been removed and this issue has been sent back for maintainer review.

A maintainer will review this issue shortly.

[AnilMaktala]

Thank you for reporting this. We've identified your account and added it to our review queue for unblocking.

In the meantime, if you haven't already, please also submit a support request at https://support.aws.amazon.com/#/contacts/kiro so there's a formal ticket on file.

We appreciate your patience and apologize for the inconvenience. We'll update this thread once your account access has been restored.