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Add FAQs section to learner guide
Signed-off-by: Nouran Atef <[email protected]>
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content/en/cloud/academy/_index.md

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###### **[Content Creators (Instructors)](https://docs.layer5.io/cloud/academy/creating-content/)**: Develop and publish structured materials, and manage the overall learning experience.
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###### **[Platform Developers](https://docs.layer5.io/cloud/academy/platform-development/)**: Extend and maintain the Academy platform, enabling new features and integrations.
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## Frequently Asked Questions
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<details>
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<summary>What happens if I fail?</summary>
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If you don’t pass on your first attempt, you can review the learning materials and retake the assessment after additional preparation.
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Each attempt helps reinforce your understanding of the concepts covered in the course.
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</details>
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<details>
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<summary>Can I retake the certification?</summary>
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Yes. Certifications through Meshery Academy are **self-paced** and **free**, allowing you to **retake the exam** until you achieve a passing score of **70 or above**.
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However, **some certifications may limit the number of attempts**. Refer to the specific certification’s overview page for its retake policy.
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</details>
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<details>
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<summary>Does my certificate expire?</summary>
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No. All Meshery Academy certifications currently have **lifetime validity** — once earned, your credential does **not expire**.
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</details>
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<details>
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<summary>How can I showcase my credential?</summary>
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Upon successful completion, you’ll receive a **verifiable digital certificate**. You can:
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- Add it to your **LinkedIn profile** or resume
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- Share it on **social media**
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- Display it in your **Meshery Cloud profile** as a recognized credential
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</details>
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###### **[Platform Developers](https://docs.layer5.io/cloud/academy/platform-development/)**: Extend and maintain the Academy platform, enabling new features and integrations.

content/en/cloud/academy/using-the-academy/index.md

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## Frequently Asked Questions
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> Expand a section below to learn more.
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<details>
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<summary><strong>Learning Experience</strong></summary>
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<details>
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<summary>Is Layer5 Academy free to use?</summary>
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Yes, all learning materials, including learning paths, challenges, and exams, are completely free. The only optional, paid item is the issuance of an official certificate after successfully passing a Certification.
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</details>
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<summary>Will my learning progress be saved if I leave and come back later?</summary>
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Yes, as long as you are enrolled in a content, your progress is saved automatically. You can always return and continue from your last completed course.
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</details>
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<details>
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<summary>Can I skip courses and jump directly to the exam?</summary>
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You can navigate to any course at any time using the sidebar. However, for a Learning Path to be marked as complete, you typically need to pass all required quizzes and the final test in sequence.
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</details>
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<details>
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<summary>If I fail an assessment, can I retake it?</summary>
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Yes, you can retake assessments. We believe in learning from mistakes, so you will have opportunities to try again. The platform does not limit the number of retake attempts.
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<summary>Can I download content materials for offline study?</summary>
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Currently, all content is designed to be accessed online through the Academy platform. Offline or downloadable materials are not available at this time.
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</details>
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<details>
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<summary>Is Layer5 Academy free to use?</summary>
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Yes, all learning materials, including learning paths, challenges, and exams, are completely free. The only optional, paid item is the issuance of an official certificate after successfully passing a Certification.
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<summary>Where can I ask questions or discuss the content material?</summary>
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Learning is often better together. If you have questions about the content or want to discuss topics with other learners and instructors, we encourage you to join the [Layer5 Community](https://layer5.io/community/handbook).
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</details>
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</details>
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---
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<details>
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<summary>Can I download content materials for offline study?</summary>
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<summary><strong>Certification and Assessment</strong></summary>
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Currently, all content is designed to be accessed online through the Academy platform. Offline or downloadable materials are not available at this time.
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<details>
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<summary>If I fail an assessment, can I retake it?</summary>
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It depends on the certification. Some certifications allow multiple attempts, while others do not offer retries. Please refer to the specific certification’s guidelines to confirm whether retakes are permitted.
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</details>
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<details>
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<summary>Where can I ask questions or discuss the content material?</summary>
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<summary>Does my certificate expire?</summary>
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Learning is often better together. If you have questions about the content or want to discuss topics with other learners and instructors, we encourage you to join the [Layer5 Community](https://layer5.io/community/handbook).
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</details>
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Yes. Meshery Academy certifications may have an expiration date. Please check the specific certification details for validity duration.
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</details>
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<details>
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<summary>How can I showcase my credential?</summary>
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Upon successful completion, you’ll receive a verifiable digital certificate. You can share your achievement by adding it to your professional profiles (for example, on LinkedIn) or including it on your resume. A shareable verification link is available within your certification dashboard, which you can use to confirm your credential publicly.
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</details>
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</details>

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