Issue 1: Pop-Up Page Stuck After User Action
Description:
Restaurant's website, there is an issue where pop-up pages do not close or go back to the previous page after a user completes a specific action. This disrupts the user experience as it leaves users stuck on the pop-up page without a clear path to return to the main website content.
Impact:
User Frustration: Users encountering a stuck pop-up are likely to become frustrated. They may repeatedly attempt to update their zone, leading to a poor user experience and potential abandonment of the website.
Inability to Access Relevant Content: A stuck pop-up prevents users from successfully updating their location or delivery area.
Steps to Reproduce:
Visit our restaurant's website.
Trigger a pop-up by interacting with a specific feature or action.
Complete the action on the pop-up page.
Attempt to go back to the main website content or update the pop-up.
Observe that the pop-up page remains open, and there is no option to return to the previous content.
Expected Resolution:
Resolve the issue with pop-up pages so that users can easily go back to the main website content after completing an action or close the pop-up when desired.
Issue 2: Alert Messages Not Displayed After Updating Location
Description:
Restaurant's website has a problem where alert messages are not displayed to users after they update their location. These alerts are important for providing information about available services, delivery areas, or special offers based on the your location.
Impact:
User Confusion: Users may be confused about available services or offerings if they do not receive relevant alert messages after updating their location.
Missed Opportunities: Failure to display location-specific alerts.
Steps to Reproduce:
Visit our restaurant's website.
Navigate to the location update or geolocation feature.
Update your location.
Observe that no alert messages appear to provide location-specific information or offers.
Expected Resolution:
Ensure that alert messages related to location-specific information are displayed to users after they update their location on the website. This will help communicate relevant details and opportunities effectively.
Screenshot 2023-10-10 143442
Activity
Issue 1: Pop-Up Page Stuck After User Action
Description:
Restaurant's website, there is an issue where pop-up pages do not close or go back to the previous page after a user completes a specific action. This disrupts the user experience as it leaves users stuck on the pop-up page without a clear path to return to the main website content.
Impact:
User Frustration: Users encountering a stuck pop-up are likely to become frustrated. They may repeatedly attempt to update their zone, leading to a poor user experience and potential abandonment of the website.
Inability to Access Relevant Content: A stuck pop-up prevents users from successfully updating their location or delivery area.
Steps to Reproduce:
Visit our restaurant's website.
Trigger a pop-up by interacting with a specific feature or action.
Complete the action on the pop-up page.
Attempt to go back to the main website content or update the pop-up.
Observe that the pop-up page remains open, and there is no option to return to the previous content.
Expected Resolution:
Resolve the issue with pop-up pages so that users can easily go back to the main website content after completing an action or close the pop-up when desired.
Issue 2: Alert Messages Not Displayed After Updating Location
Description:
Restaurant's website has a problem where alert messages are not displayed to users after they update their location. These alerts are important for providing information about available services, delivery areas, or special offers based on the your location.
Impact:
User Confusion: Users may be confused about available services or offerings if they do not receive relevant alert messages after updating their location.
Missed Opportunities: Failure to display location-specific alerts.
Steps to Reproduce:
Visit our restaurant's website.
Navigate to the location update or geolocation feature.
Update your location.
Observe that no alert messages appear to provide location-specific information or offers.
Expected Resolution:
Ensure that alert messages related to location-specific information are displayed to users after they update their location on the website. This will help communicate relevant details and opportunities effectively.
Screenshot 2023-10-10 143442
Activity