When websocket-router is configured on the gateway, we need to handle thousands of connections from the UI (chatbot) and route them to several backend connections to the agents to save the connections. This is an enhancements and we might need to do that if we have resource constraints.
When websocket-router is configured on the gateway, we need to handle thousands of connections from the UI (chatbot) and route them to several backend connections to the agents to save the connections. This is an enhancements and we might need to do that if we have resource constraints.