What's New post for User Journeys

src/content/whats-new/2025/09/whats-new-09-26-browser-user-journeys

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+---
+title: 'User Journeys now available in Browser'
+summary: 'Identify usability issues and bottlenecks by visualizing how users navigate your website'
+releaseDate: '2025-09-26'
+getStartedLink: 'https://docs.newrelic.com/docs/browser/browser-monitoring/browser-pro-features/user-journeys/'
+---
+
+New Relic is excited to announce that **User Journeys for Browser** is now Generally Available. This innovative tool is designed to help you gain deeper insights into how users navigate your website, enabling you to identify usability issues and bottlenecks with ease.
+
+## What is User Journeys?
+
+User Journeys is a Sankey diagram visualization that provides a clear and concise view of user navigation paths. Unlike traditional Sankey diagrams that adhere to a rigid columnar layout, often repeating the same values across multiple columns, our approach reduces visual noise by displaying each value only once. This unique method uses flexible pathing to represent the different steps at which each value occurs in a user's journey.
+
+![Browser User Journeys](/images/browser_user_journeys.png "Browser User Journeys")
+
+## Why User Journeys?
+
+Understanding user behavior is crucial for optimizing website usability and improving user experience. With User Journeys, you can:
+
+* Identify Bottlenecks: Quickly pinpoint areas where users encounter difficulties or drop off.
+* Enhance Usability: Gain insights into navigation patterns to streamline user paths and improve site design.
+* Reduce Noise: Enjoy a cleaner, more intuitive visualization that focuses on meaningful data without repetitive clutter.
+
+## Get started
+
+User Journeys is available for all Browser entities using the SPA agent. The SPA agent works on both traditional and Single Page Application (SPA) web apps.
+
+* [Docs](https://docs.newrelic.com/docs/browser/browser-monitoring/browser-pro-features/user-journeys/)