Steps for Taking Orders on Credit

[karlafalk]

Admin Only: Language Checklist for when this Update is Complete

• Catalan
• English
• French
• German
• Italian
• Portuguese
• Russian
• Spanish
• Turkish

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Tell us what you would like to see

Steps on How To 'Take orders on Credit' added to the Hub Management Tips - How To's section of the user guide.

Which language version of the User Guide are you viewing?
English

Description
A brief description of what is missing from the current user guide.

Although 'Taking Orders on Credit' is not-yet built into OFN, with a few quick steps it is possible to allow customers to pay with prepaid credit on OFN. In a nutshell, this involves first creating a credit product that the customer checks out with. The store manager will then go into the backoffice and ‘delete’ this product putting ‘credit’ on the customer account. Future orders can then be ‘paid’ with the credit on the account.

It is important to have these steps in the user guide so users know that this is possible in OFN and can follow the steps to setup for their customers.

Which section would you like the new content to be added to?

• Quick Start Guide
• Features
• Hub Management Tips (How to's)
• Troubleshooting
• Glossary
• other- please state:

If 'Features' please state the subsection here

In which instance(s) do you know that users are adversely affected by this information being missing from the User Guide in its current form?
Canada

How would you rate the impact of the current version of the User Guide on your instance?

• High volume of support queries
• Occasional support query
• Prevents/deters new enterprises from setting up
• User misunderstandings around this issue result in those enterprises affected moving away from OFN...

Suggested Draft of content to be added
It has already been drafted and has been added to the English user guide through Gitbooks - https://app.gitbook.com/o/-L9rgjXCVdbnhSow2XnR/s/-L9rgk4wEweX_zxXIzmW-887967055/hub-management-tips/how-tos/take-orders-on-credit

I would like to be part of a larger User Guide group who write this section

• yes
• no

Additional Context
Add any extra information here. If this affects your instance but not all instances which speak the same language as you, then adding in some context about how important the issue is for you is really helpful.