System Reporter DNU because Smalltalk vm getSystemAttribute: 10001/2/3 is nil (windows AWS)

[SabineMa]

Bug description
World -> System -> System Reporter click on

• OS Details
• Hardware Details
• GFX Hardware Details

results in debugger because it calls primitives which are returning nil

reportWin32OSDetails: -> Smalltalk vm getSystemAttribute: 10002
reportWin32HardwareDetails: -> Smalltalk vm getSystemAttribute: 10001
reportWin32GFXDetails: -> Smalltalk vm getSystemAttribute: 10003

To Reproduce
World -> System -> System Reporter click on

• OS Details
• Hardware Details
• GFX Hardware Details

Expected behavior
no debugger and show the relevant informations

Screenshots
If applicable, add screenshots to help explain your problem.

Version information:

• OS: Windows
• Version: [Microsoft Windows Server 2019 Datacenter]
• Pharo Version [11]
• the Pharo is running in an AWS instance

Expected development cost
If needed, I can test it on Microsoft Windows Server 2019 Datacenter

Additional context
related to our problem described here:
https://discord.com/channels/223421264751099906/1346441744744452116

[Ducasse]

Thanks for the report!

[SabineMa]

addendum:

we are heavily searching for the reason of the "frozen UI" and for this, we installed Pharo on a windows computer which is not in the cloud and who never saw Pharo before. Here we have the same problem. So this is NOT related to AWS.

Operating System Environment

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\suelm\AppData\Roaming
COMPUTERNAME=DESKTOP-M9S3QUP
ComSpec=C:\WINDOWS\system32\cmd.exe
CommonProgramFiles=C:\Program Files\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
DriverData=C:\Windows\System32\Drivers\DriverData
EFC_4156=1
HOMEDRIVE=C:
HOMEPATH=\Users\suelm
LOCALAPPDATA=C:\Users\suelm\AppData\Local
LOGONSERVER=\DESKTOP-M9S3QUP
NUMBER_OF_PROCESSORS=8
OS=Windows_NT
OneDrive=C:\Users\suelm\OneDrive
OneDriveConsumer=C:\Users\suelm\OneDrive
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=AMD64
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=8e0a
PROMPT=$P$G
PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
PUBLIC=C:\Users\Public
Path=;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\WINDOWS\System32\OpenSSH;C:\Program Files\dotnet;C:\Program Files\gs\gs10.00.0\bin;C:\Program Files\PuTTY;C:\Users\suelm\AppData\Local\Microsoft\WindowsApps;
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\Users\suelm\AppData\Local\Temp
TMP=C:\Users\suelm\AppData\Local\Temp
USERDOMAIN=DESKTOP-M9S3QUP
USERDOMAIN_ROAMINGPROFILE=DESKTOP-M9S3QUP
USERNAME=suelm
USERPROFILE=C:\Users\suelm
VBOX_MSI_INSTALL_PATH=C:\Program Files\Oracle\VirtualBox
windir=C:\WINDOWS

[LeaTex]

+1