Unable to validate captha even after wating for it to refresh many times

[kalvasaikiran]

Is there an existing issue for this?

• I have searched the tracker for existing similar issues and I know that duplicates will be closed

Describe the Issue

I cannot login to postman as the Login cannot be completed until we do the verification.

Steps To Reproduce

1 open post man app
2 click on login
3 It will navigate to post man login page
4 enter email and password.
5 cannot load the validation of captha
6 click on sign in it is failing to login as captha is not resolved

Screenshots or Videos

Operating System

Windows

Postman Version

v11.18.0

Postman Platform

Postman App

User Account Type

Signed In User

Additional Context?

No response

[ArjunSingh-PM]

Hi @kalvasaikiran! Could you please write to us at [email protected] to help resolve this issue. Apologies for the inconvenience.

[waseem-pm]

@kalvasaikiran We are sorry for the inconvenience. The CAPTCHA error you are getting is usually thrown when Cloudflare detects a potential bot or unusual visitor behaviour on your device or network.

Please help us in troubleshooting the issue by following these steps:

• Clear your browser cache and cookies
• Disable all browser extensions
• Ensure that JavaScript is enabled
• Confirm that cookies are enabled
• Try after turning off the VPN or proxy
• Try from a different network

If you are still having issues, please share the HAR recording with us. Please do not use your correct Postman login credentials while recording the HAR.

[kalvasaikiran]

Thank you for your reply, will trouble shoot and let you know the result. Regards, Sai

…

________________________________ From: Arjun Singh ***@***.***> Sent: Tuesday, March 11, 2025 12:09 AM To: postmanlabs/postman-app-support ***@***.***> Cc: Sai Kiran Kalva ***@***.***>; Mention ***@***.***> Subject: Re: [postmanlabs/postman-app-support] Unable to validate captha even after wating for it to refresh many times (Issue #13499) ATTENTION: Ce courriel provient d’une adresse externe. / This message originated outside Mira Geoscience. Hi @kalvasaikiran<https://github.com/kalvasaikiran>! Could you please write to us at ***@***.******@***.***> to help resolve this issue. Apologies for the inconvenience. — Reply to this email directly, view it on GitHub<#13499 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A5FXVRL6VGLIV27SBXRQHED2TZOYZAVCNFSM6AAAAABYPN5KB2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDOMJSGU2TCNRVGM>. You are receiving this because you were mentioned.Message ID: ***@***.***> [ArjunSingh-PM]ArjunSingh-PM left a comment (postmanlabs/postman-app-support#13499)<#13499 (comment)> Hi @kalvasaikiran<https://github.com/kalvasaikiran>! Could you please write to us at ***@***.******@***.***> to help resolve this issue. Apologies for the inconvenience. — Reply to this email directly, view it on GitHub<#13499 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A5FXVRL6VGLIV27SBXRQHED2TZOYZAVCNFSM6AAAAABYPN5KB2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDOMJSGU2TCNRVGM>. You are receiving this because you were mentioned.Message ID: ***@***.***>