Ready-to-import n8n workflows that let WhatsApp answer for a restaurant:
bookings, confirmations, reminders, and an error handler that never fails silently.
Quick start | Setup guide | Workflows | Italiano 🇮🇹
Each workflow solves a real business problem for local businesses:
- Customer writes on WhatsApp (or books online)
- n8n processes the request (creates booking, updates calendar, logs data)
- Automatic follow-up (confirmation, reminder 24h before, review request after visit)
No coding required. Import the JSON, set up your credentials, and you're live.
- Install n8n (cloud or self-hosted)
- Download a workflow
.jsonfrom theworkflows/folder - In n8n, go to Workflows > Import from File and upload it
- Set up the required credentials (WhatsApp, Google Calendar, etc.)
- Click Execute Workflow and test with sample data
Want a ready-to-go demo instance? Open an issue and we'll help you get started.
Four workflows that work together as one booking system. Each one has its own page in docs/workflows/restaurants/.
| Workflow | File | What it does |
|---|---|---|
| Create & Confirm | wf-rest-booking-create.v1.json |
Takes a booking request from a webhook, validates it, saves the reservation and sends the WhatsApp confirmation |
| Inbound Reply Handler | wf-rest-booking-inbound.v1.json |
Reads the guest's reply, marks the reservation confirmed or cancelled, flags anything it cannot parse for a human |
| Reminder 24h | wf-rest-booking-reminder.v1.json |
Runs every 15 minutes, sends the reminder to the bookings due tomorrow, marks them as reminded |
| Error Handler | wf-rest-booking-error-handler.v1.json |
Catches failures from the other three, logs them and alerts the owner instead of failing silently |
Typical results: fewer missed calls, fewer no-shows.
Not published yet. These run in production for clients and get released here once they are generic enough to be useful to someone else.
- Restaurants: no-show recovery, Google review request, weekly report
- Hotels & B&Bs: pre-stay welcome, booking reminder, post-stay review, win-back campaign
- Salons & Beauty: appointment reminder, no-show follow-up, rebooking nudge
- Medical practices: appointment reminder, annual check-up recall, post-visit feedback
Want one of these sooner? Open an issue and say which one, it helps me pick the order.
workflows/
restaurants/
reservations/ # the 4 booking workflows above
docs/
workflows/
restaurants/ # one .md per workflow
guides/ # general guides (self-hosted setup, credentials)
demo/ # Docker Compose for local testing
.github/ # CI, issue templates, PR template
- n8n version: >= 1.50.0 (tested up to latest)
- Channels: WhatsApp Business API, Telegram, Email, SMS
- Integrations: Google Calendar, Google Sheets, CRM webhooks
- Hosting: Works on n8n Cloud and self-hosted (Docker)
These workflows were born from real automation projects for restaurants, hotels, salons and medical practices in Campania, Italy (Ischia, Procida, Naples).
All WhatsApp message templates are available in Italian inside the workflow JSON files. The documentation includes Italian guides in the docs/ folder.
If you run a local business in Italy and want these workflows customized for you:
- Setup on n8n (cloud or your own server)
- Integration with your existing tools (PMS, booking systems, CRM)
- Custom workflows tailored to your specific needs
Get in touch: RAD LAB -- we automate local businesses so you can focus on your customers.
We welcome contributions! Whether it's a new workflow, a bug fix, or better documentation.
See CONTRIBUTING.md for guidelines.
This project is licensed under the Apache License 2.0.
You are free to use these workflows commercially, as long as you:
- Keep clear attribution to RAD LAB as the original author
- Don't resell them as-is as a closed proprietary product without substantial modifications
For commercial licensing questions: riccardo@radlab.it
Made with dedication by RAD LAB -- Digital automation for local businesses.