Retrieve multiple ticket statuses from HaloPSA.
Parameters:
- Return All: Whether to return all results or limit
- Limit: Maximum number of ticket statuses to return (if Return All is false)
Retrieve a specific ticket status by its ID.
Required Parameters:
- Ticket Status ID: The ID of the ticket status to retrieve
Create a new ticket status in HaloPSA.
Required Parameters:
- Name: The ticket status name
Optional Parameters:
- Additional Fields: Status configuration options including:
- Color settings
- Behavior flags
- Workflow settings
Update an existing ticket status.
Required Parameters:
- Ticket Status ID: The ID of the ticket status to update
Optional Parameters:
- Update Fields: Fields to update including name and configuration options
Delete a ticket status from HaloPSA.
Required Parameters:
- Ticket Status ID: The ID of the ticket status to delete