our "create support ticket" page is atrocious on mobile

I tried opening https://cocalc.com/support/new on my iphone and it was really bad:

![Image](https://github.com/user-attachments/assets/a0944226-b883-434c-bfab-134912fb19ad)

![Image](https://github.com/user-attachments/assets/ef672f9c-4725-4df7-80f6-c022a31c03fe)

![Image](https://github.com/user-attachments/assets/c1f85977-63c1-4437-aebd-e0dbee57c09f)

Just deleting the width tag for the video and it looks fine:

<img width="683" height="758" alt="Image" src="https://github.com/user-attachments/assets/7a43d25e-4398-4f3f-9a74-74f8c3f8f83e" />

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our "create support ticket" page is atrocious on mobile #8465

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our "create support ticket" page is atrocious on mobile #8465

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