Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

lsass.exe crash after updating Sandboxie Plus #4346

Open
casualuser2010 opened this issue Oct 30, 2024 · 1 comment
Open

lsass.exe crash after updating Sandboxie Plus #4346

casualuser2010 opened this issue Oct 30, 2024 · 1 comment
Labels
Confirmation Pending Further confirmation is requested Win 7 Windows 7 issues

Comments

@casualuser2010
Copy link

casualuser2010 commented Oct 30, 2024

Describe what you noticed and did

I downloaded Sandboxie-Plus-x86-v1.14.10.exe on a Windows 7 Starter. After installing I got a window pop-out saying "Windows has encountered a critical error and will restart automatically in one minute. Please save all work now.". After a minute my system restarted without showing "shuttin down" message. When I went to Event Viewer I saw error message relating with "lsass.exe crashing" (since my Windows install is in spanish I decided to keep it as is to avoid confusion):

Event ID 1000: Application Error
Nombre de la aplicación con errores: lsass.exe, versión: 6.1.7601.18933, marca de tiempo: 0x55a68b8d
Nombre del módulo con errores: ntdll.dll, versión: 6.1.7601.18933, marca de tiempo: 0x55a69d9f
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x000576e4
Id. del proceso con errores: 0x27c
Hora de inicio de la aplicación con errores: 0x01db2ad01e294abf
Ruta de acceso de la aplicación con errores: C:\Windows\system32\lsass.exe
Ruta de acceso del módulo con errores: C:\Windows\SYSTEM32\ntdll.dll
Id. del informe: 8f86defd-96c8-11ef-96b8-00e048003b9c

Event ID 1001: Windows Error Reporting
Depósito con errores , tipo 0
Nombre de evento: APPCRASH
Respuesta: No disponible
Id. de archivo CAB: 0

Firma del problema:
P1: lsass.exe
P2: 6.1.7601.18933
P3: 55a68b8d
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a69d9f
P7: c0000005
P8: 000576e4
P9: 
P10: 

Archivos adjuntos:

Es posible que estos archivos estén disponibles aquí:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_lsass.exe_2c27946f3efe6e2f06dc8a592d8c7b0b1a721f9_15026b8e

Símbolo de análisis: 
Nueva búsqueda de una solución: 0
Id. de informe: 8f86defd-96c8-11ef-96b8-00e048003b9c

Event ID 1015: Wininit
Error en el proceso crítico del sistema C:\Windows\system32\lsass.exe con código de estado 255. El equipo debe reiniciarse ahora.

How often did you encounter it so far?

Each time I update my Sandboxie client

Expected behavior

I shouldn't see any kind of Windows error.

Affected program

Not relevant

Download link

Not relevant

Where is the program located?

Not relevant to my request.

Did the program or any related process close unexpectedly?

No, not at all.

Crash dump

No response

What version of Sandboxie are you running now?

Sandboxie-Plus-x86-v1.14.10

Is it a new installation of Sandboxie?

I just updated Sandboxie from a previous version (I remember which one it is).

Is it a regression from previous versions?

No response

In which sandbox type you have this problem?

Not relevant to my request.

Can you reproduce this problem on a new empty sandbox?

Not relevant to my request.

What is your Windows edition and version?

Windows 7 Starter SP1 (compilation 7601)

In which Windows account you have this problem?

A local account (Administrator).

Please mention any installed security software

Avast! Antivirus Free

Did you previously enable some security policy settings outside Sandboxie?

No response

Trace log

No response

Sandboxie.ini configuration

No response

@casualuser2010 casualuser2010 added the Confirmation Pending Further confirmation is requested label Oct 30, 2024
@offhub offhub added the Win 7 Windows 7 issues label Oct 30, 2024
@bastik-1001
Copy link
Collaborator

I had this happen to me once, on my Windows 7 machine, after I returned from hibernation (deeper standby) and concluded that something had been corrupted either as it was written to disk or back to memory, I did not consider Sandboxie to be causing this.

Now, it happened yesterday, after updating Firefox and Sandboxie (to Plus 1.15.1), but I had not looked into it.

According to the system log, this happened thrice.

2024-09-07:

Name der fehlerhaften Anwendung: lsass.exe, Version: 6.1.7601.24545, Zeitstempel: 0x5e0ead35
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7601.24545, Zeitstempel: 0x5e0eb67f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000323f0
ID des fehlerhaften Prozesses: 0x2d8
Startzeit der fehlerhaften Anwendung: 0x01dafce14785f1c8
Pfad der fehlerhaften Anwendung: C:\Windows\system32\lsass.exe
Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\ntdll.dll
Berichtskennung: f4cec16d-6cd2-11ef-b64e-00241dd70bdd

2024-09-19:

Name der fehlerhaften Anwendung: lsass.exe, Version: 6.1.7601.24545, Zeitstempel: 0x5e0ead35
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7601.24545, Zeitstempel: 0x5e0eb67f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000323f0
ID des fehlerhaften Prozesses: 0x2d8
Startzeit der fehlerhaften Anwendung: 0x01db00e02437119b
Pfad der fehlerhaften Anwendung: C:\Windows\system32\lsass.exe
Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\ntdll.dll
Berichtskennung: 689402d6-76ad-11ef-b63a-00241dd70bdd

2024-10-29:

Name der fehlerhaften Anwendung: lsass.exe, Version: 6.1.7601.24545, Zeitstempel: 0x5e0ead35
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7601.24545, Zeitstempel: 0x5e0eb67f
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000000323f0
ID des fehlerhaften Prozesses: 0x2dc
Startzeit der fehlerhaften Anwendung: 0x01db26e2d70b1ff0
Pfad der fehlerhaften Anwendung: C:\Windows\system32\lsass.exe
Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\ntdll.dll
Berichtskennung: b3d2507b-961d-11ef-bf1d-00241dd70bdd

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Confirmation Pending Further confirmation is requested Win 7 Windows 7 issues
Projects
None yet
Development

No branches or pull requests

3 participants