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Support

AINL Cortex is maintained by AINativeLang, Inc. on a best-effort basis for the open-source community.

Where to ask for help

Channel Use for
GitHub Issues Bug reports, reproducible defects
GitHub Discussions Usage questions, feature ideas, general discussion
hello@ainativelang.com Security issues (after following SECURITY.md), commercial inquiries

What maintainers can usually help with

  • Reproducible defects in the MCP server, hook system, or memory backend
  • Installation and activation issues after following the README
  • Clarifying documented behavior or configuration options
  • Documentation gaps affecting contributor onboarding

What may not receive immediate support

  • Custom deployment architecture consulting
  • Priority feature delivery timelines
  • Environment-specific debugging without a minimal reproduction
  • Third-party integrations not covered by maintained adapters or tooling

Before opening an issue

  1. Check that you are on the current main branch (git pull inside ~/.claude/plugins/ainl-cortex)
  2. Re-run bash setup.sh to rule out a stale install
  3. Check the Troubleshooting table in the README
  4. Search existing issues for the same symptom

A useful bug report includes:

  • OS and Python version
  • Claude Code version (claude --version)
  • The exact error message or unexpected behavior
  • Steps to reproduce
  • Relevant lines from ~/.armaraos/logs/ or hooks/shared/logger.py output if available

Security issues

Follow SECURITY.md — use the private reporting path first. Do not post security vulnerabilities as public issues.