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Lost phone with two-factor authentication, no seed #9686

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aurel61100 opened this issue Mar 31, 2025 · 3 comments
Open

Lost phone with two-factor authentication, no seed #9686

aurel61100 opened this issue Mar 31, 2025 · 3 comments

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@aurel61100
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Hello, a few days ago, I found a backup of a 2FA wallet. I have the entire wallet password, but I no longer have my original phone with 2FA. I don't know how to restore it on my new phone.

Obviously, in my misfortune, I no longer remember my seed for the wallet (I installed it on my computer and I know the password, so I can send money, but I can't make withdrawals). What are my options for authenticating myself? If there is a solution, thank you, Aurel.

@spesmilo spesmilo deleted a comment from durhamlot Apr 1, 2025
@SomberNight
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To spend from a 2fa wallet, you need

  • seed_words OR
  • (wallet_file AND password AND 2fa_time_based_codes)

Which of these things do you actually have?

Note that you might be able to recover 2fa_time_based_codes depending on what application you used to store the qr code / generate the one-time-passwords. In particular, if you used Google Authenticator, a few years ago they started syncing the qr codes to their servers, saved into the google account.

@aurel61100
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I have the wallet file, my password, the private key, I can provide everything I am asked to prove that it is mine, and yes my Google Authenticator accounts are synchronized but it is impossible to find this account linked to my wallet I tried to contact Google, I am disgusted

@aurel61100
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What do I need to provide to recover my wallet? I just want to recover my funds and close my account. As I explained, I have the file for my password, but I changed my phone and the 2FA is on my old one, and I no longer have my seed phrase. How can I recover my funds?

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