From 15fb9e2dd3d6efc92bdc28ca5991307af9f3e8c3 Mon Sep 17 00:00:00 2001 From: cmillane Date: Tue, 25 Mar 2025 07:35:45 -1000 Subject: [PATCH] Update servicenow-integration.rst Added troubleshooting line for saving incident rules --- sp-oncall/spoc-integrations/servicenow-integration.rst | 2 ++ 1 file changed, 2 insertions(+) diff --git a/sp-oncall/spoc-integrations/servicenow-integration.rst b/sp-oncall/spoc-integrations/servicenow-integration.rst index 71d249de9..5c59d78b1 100644 --- a/sp-oncall/spoc-integrations/servicenow-integration.rst +++ b/sp-oncall/spoc-integrations/servicenow-integration.rst @@ -194,6 +194,8 @@ automatically. .. image:: /_images/spoc/VOSN_conditions.png +If you experience any issues saving Incident Rules or Custom Fields, please ensure that your :guilabel:`Application Scope` is presently set to :guilabel:`Splunk > VictorOps`. + Manually send incidents from ServiceNow to Splunk On-Call -------------------------------------------------------------