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Copy file name to clipboardExpand all lines: doc/troubleshooting/submit-a-report.rst
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@@ -60,27 +60,27 @@ The key items, in order of priority:
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* The full, **complete error message or traceback** copy/pasted or automatically entered exactly as displayed by Spyder:
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- Auto-generated reports directly from the error dialog should include this automatically, but double check to make sure.
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- You can copy and paste this from the the :guilabel:`Show Details` section of the error dialog.
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- If not present, or a dialog is not displayed, you can also find it printed to Spyder's :guilabel:`Internal Console`, located under the :guilabel:`View` menu at :menuselection:`Panes --> Internal Console`.
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- If you prefer, or if Spyder won't start, you can start Spyder from your command line (or Anaconda prompt on windows) with ``spyder`` and copy the output printed there.
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- Auto-generated reports directly from the error dialog should include this automatically, but double check to make sure.
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- You can copy and paste this from the the :guilabel:`Show Details` section of the error dialog.
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- If not present, or a dialog is not displayed, you can also find it printed to Spyder's :guilabel:`Internal Console`, located under the :guilabel:`View` menu at :menuselection:`Panes --> Internal Console`.
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- If you prefer, or if Spyder won't start, you can start Spyder from your command line (or Anaconda prompt on windows) with ``spyder`` and copy the output printed there.
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.. note::
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.. note::
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If you are reporting a specific behavior rather than an error, or the message does not fully explain what occurs, please describe in detail what actually happened, and what you expected Spyder to do.
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If you are reporting a specific behavior rather than an error, or the message does not fully explain what occurs, please describe in detail what actually happened, and what you expected Spyder to do.
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* A **detailed, step by step description of exactly what you did** leading up to the error occurring, complete with sample code that triggers it, if applicable.
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* **Information about Spyder and its environment** as listed in the error report template, which you can find under :guilabel:`About Spyder` in the :guilabel:`Help` menu; along with its key dependencies, shown in the dialog under :menuselection:`Help --> Dependencies` (there's a button to copy-paste them).
:alt:Spyder showing Spyder's info and dependencies
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If Spyder won't launch, paste the output of ``conda list`` from your command line (or Anaconda prompt on Windows) in the :guilabel:`Dependencies` section of the issue template.
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If Spyder won't launch, paste the output of ``conda list`` from your command line (or Anaconda prompt on Windows) in the :guilabel:`Dependencies` section of the issue template.
* **How you installed Spyder** and any other relevant packages, *e.g.* Anaconda, MacPorts or pip and **whether Spyder has worked before** since you installed it.
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