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@@ -8,13 +8,13 @@ This repository is a place for us to transparently host our content, algorithms,
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The folder `/sourcecode` holds the [open-source code](https://github.com/twitter/communitynotes/tree/main/sourcecode) powering Community Notes under the hood.
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The folder `/documentation` holds the [Markdown content](https://github.com/twitter/communitynotes/tree/main/documentation) that is used to generate our [documentation website](https://communitynotes.twitter.com/guide).
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The folder `/documentation` holds the [Markdown content](https://github.com/twitter/communitynotes/tree/main/documentation) that is used to generate our [documentation website](https://communitynotes.x.com/guide).
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Here you can also find our [research paper](https://github.com/twitter/communitynotes/blob/main/birdwatch_paper_2022_10_27.pdf).
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## About Community Notes
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Community Notes aims to create a better informed world, by empowering people on Twitter to add helpful notes to Tweets that might be misleading.
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Community Notes aims to create a better informed world, by empowering people on X to add helpful notes to posts that might be misleading.
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We're building it in the open, with the public’s input, and we’re taking significant steps to make Community Notes transparent.
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As there are important nuances in each market, we’ll expand the contributor base country-by-country. We’ll add contributors from a first new country soon.
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[Sign up here](https://twitter.com/i/flow/join-birdwatch)
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[Sign up here](https://x.com/i/flow/join-birdwatch)
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## How to contribute to this repo
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* Documentation
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* Open issues
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Note that we aren’t currently accepting changes that alter existing APIs, as there is other utility and production infrastructure code at Twitter that depends on these APIs remaining stable.
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Note that we aren’t currently accepting changes that alter existing APIs, as there is other utility and production infrastructure code at X that depends on these APIs remaining stable.
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We are also exploring ways to make it easier for people to contribute directly to the core algorithm. For example, by making available testing and evaluation frameworks that would allow open source contributors to evaluate the impact of their PRs on note quality.
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We are also exploring ways to make it easier for people to contribute directly to the core algorithm. For example, by making available testing and evaluation frameworks that would allow open source contributors to evaluate the impact of their PRs on note quality.
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---
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### Documentation website
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The markdown files in this repo are the source of truth for the content in our documentation website (aka "Community Notes Guide"). They are always updated here first, then ingested by Twitter's internal tools, translated, and published in [communitynotes.twitter.com/guide](https://communitynotes.twitter.com/guide).
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The markdown files in this repo are the source of truth for the content in our documentation website (aka "Community Notes Guide"). They are always updated here first, then ingested by X's internal tools, translated, and published in [communitynotes.x.com/guide](https://communitynotes.x.com/guide).
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### Community Notes open-source code
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The algorithm that powers Community Notes can be found on the [sourcecode folder](https://github.com/twitter/communitynotes/tree/main/sourcecode), and instructions on how to use it can be found in the [Guide](https://twitter.github.io/communitynotes/note-ranking-code/).
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### Community Notes data
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All notes, ratings, and contributor data are [publicly available and published daily here](https://twitter.com/i/communitynotes/download-data). Instructions on how to use them can be found in the [Community Notes Guide](https://communitynotes.twitter.com/guide/under-the-hood/download-data/).
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All notes, ratings, and contributor data are [publicly available and published daily here](https://x.com/i/communitynotes/download-data). Instructions on how to use them can be found in the [Community Notes Guide](https://communitynotes.x.com/guide/under-the-hood/download-data/).
Copy file name to clipboardExpand all lines: documentation/about/challenges.md
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We know there are many challenges involved in building an open, participatory system like Community Notes — from making it resistant to manipulation attempts, to ensuring it isn’t dominated by a simple majority or biased because of the distribution of contributors.
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We've been building Community Notes (formerly called Birdwatch) in [public since January 2021](https://blog.twitter.com/en_us/topics/product/2021/introducing-birdwatch-a-community-based-approach-to-misinformation), and have intentionally designed it to mitigate potential risks. We've seen [encouraging results](https://blog.twitter.com/en_us/topics/product/2022/birdwatch-getting-new-onboarding-process-more-visible-notes), but we're constantly designing for challenges that could arise.
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We've been building Community Notes (formerly called Birdwatch) in [public since January 2021](https://blog.x.com/en_us/topics/product/2021/introducing-birdwatch-a-community-based-approach-to-misinformation), and have intentionally designed it to mitigate potential risks. We've seen [encouraging results](https://blog.x.com/en_us/topics/product/2022/birdwatch-getting-new-onboarding-process-more-visible-notes), but we're constantly designing for challenges that could arise.
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Here are a handful of particular challenges we are aware of as well as steps we are taking to address them:
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The program currently takes multiple steps to reduce the potential for this type of manipulation:
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- First, all Twitter accounts must meet the [eligibility criteria](../contributing/signing-up.md) to become a Community Notes contributor. For example, having a unique, verified phone number. These criteria are designed to help prevent the creation of large numbers of fake or sock puppet contributor accounts that could be used for inauthentic rating.
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- Second, Community Notes doesn't work like many engagement-based ranking systems, where popular content gains the most visibility and people can coordinate to mass upvote or downvote content they don't like or agree with. Instead, Community Notes uses a bridging algorithm — for a note to be shown on a Tweet, it needs to be found helpful by people who have tended to [disagree in their past ratings](../contributing/diversity-of-perspectives.md).
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- First, all X accounts must meet the [eligibility criteria](../contributing/signing-up.md) to become a Community Notes contributor. For example, having a unique, verified phone number. These criteria are designed to help prevent the creation of large numbers of fake or sock puppet contributor accounts that could be used for inauthentic rating.
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- Second, Community Notes doesn't work like many engagement-based ranking systems, where popular content gains the most visibility and people can coordinate to mass upvote or downvote content they don't like or agree with. Instead, Community Notes uses a bridging algorithm — for a note to be shown on a post, it needs to be found helpful by people who have tended to [disagree in their past ratings](../contributing/diversity-of-perspectives.md).
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[Academic](https://www.belfercenter.org/publication/bridging-based-ranking)[research](https://www.google.com/books/edition/Breaking_the_Social_Media_Prism/ORMCEAAAQBAJ?hl=en&gbpv=0) indicates that bridging-based ranking can help to identify content that is healthier and higher quality, and reduce the risk of elevating polarizing content.
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- Second, Community Notes can proactively seek ratings from contributors who are likely to provide a different perspective based on their rating history. This is currently done in the [Needs Your Help tab](../contributing/rating-notes.md), and we are exploring new ways to quickly collect ratings on notes from a wide range of contributors.
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- Third, to help ensure that people of diverse backgrounds and viewpoints feel safe and empowered to participate, Community Notes has implemented program [aliases](../contributing/aliases.md) that aren’t publicly associated with contributors’ Twitter accounts. This can help prevent one-sided-ness by providing more diverse contributors with a voice in the system.
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- Third, to help ensure that people of diverse backgrounds and viewpoints feel safe and empowered to participate, Community Notes has implemented program [aliases](../contributing/aliases.md) that aren’t publicly associated with contributors’ X accounts. This can help prevent one-sided-ness by providing more diverse contributors with a voice in the system.
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- Finally, we regularly survey representative samples of Twitter customers who are not Community Notes contributors to assess whether a broad range of people on Twitter are likely to find the context in Community Notes to be helpful, and whether the notes can be informative to people of different points of view.
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- Finally, we regularly survey representative samples of customers who are not Community Notes contributors to assess whether a broad range of people on X are likely to find the context in Community Notes to be helpful, and whether the notes can be informative to people of different points of view.
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This is one indicator of Community Notes' ability to be of value to people from a [wide range of perspectives](../contributing/diversity-of-perspectives.md) vs. to be biased towards one group or viewpoint. Twitter customers who aren’t enrolled Community Notes contributors can also provide rating feedback on notes they see on Twitter. This provides an additional indicator of note helpfulness observed over time.
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This is one indicator of Community Notes' ability to be of value to people from a [wide range of perspectives](../contributing/diversity-of-perspectives.md) vs. to be biased towards one group or viewpoint. Customers who aren’t enrolled Community Notes contributors can also provide rating feedback on notes they see on X. This provides an additional indicator of note helpfulness observed over time.
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### Avoiding Harassment
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It’s crucial that people feel safe contributing to Community Notes and aren’t harassed for their contributions. It’s also important that Community Notes itself does not become a vector for harassment. Here are measures Community Notes takes to keep everyone safe:
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- First, as described above, all contributors get a new, auto-generated [display name (or alias)](../contributing/aliases.md) when they join Community Notes. These aliases are not publicly associated with contributors’ Twitter accounts, so everyone can write and rate notes privately. This inhibits public identification and harassment of contributors.
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- First, as described above, all contributors get a new, auto-generated [display name (or alias)](../contributing/aliases.md) when they join Community Notes. These aliases are not publicly associated with contributors’ X accounts, so everyone can write and rate notes privately. This inhibits public identification and harassment of contributors.
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- Second, contributors have an open communication line with the Community Notes team to report any issues they experience (they can reach us by DM [@CommunityNotes](https://twitter.com/communitynotes)). Community Notes has a dedicated community manager who gathers and responds to contributors’ feedback or concerns via this handle. This provides a way for contributors to flag potential issues to the Community Notes team.
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- Second, contributors have an open communication line with the Community Notes team to report any issues they experience (they can reach us by DM [@CommunityNotes](https://x.com/communitynotes)). Community Notes has a dedicated community manager who gathers and responds to contributors’ feedback or concerns via this handle. This provides a way for contributors to flag potential issues to the Community Notes team.
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- Finally, all Community Notes contributions are subject to Twitter[Rules](https://help.twitter.com/rules-and-policies/twitter-rules), [Terms of Service](https://twitter.com/tos) and [Privacy Policy](https://twitter.com/privacy). If you think note might not abide by the rules, you can report it by clicking or tapping the ••• menu on a note, and then selecting "Report”, or by using the [Report a Community Note](https://help.twitter.com/en/forms/community-note) form. This provides a mechanism to address violating content in notes.
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- Finally, all Community Notes contributions are subject to X's[Rules](https://help.x.com/rules-and-policies/twitter-rules), [Terms of Service](https://x.com/tos) and [Privacy Policy](https://x.com/privacy). If you think note might not abide by the rules, you can report it by clicking or tapping the ••• menu on a note, and then selecting "Report”, or by using the [Report a Community Note](https://help.x.com/en/forms/community-note) form. This provides a mechanism to address violating content in notes.
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### Reducing the impacts of low quality contributions on the system
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## Feedback? Ideas?
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We welcome feedback on these or additional risks and challenges, as well as ideas for addressing them. Please DM us at [@CommunityNotes](http://twitter.com/communitynotes).
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We welcome feedback on these or additional risks and challenges, as well as ideas for addressing them. Please DM us at [@CommunityNotes](http://x.com/communitynotes).
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