Unable to load UDIOT report in Canvas

[emilypector]

UDOIT report is not loading when scanning a Canvas course. Users have tried scanning only single items, scanning only a few items at a time, scanning only for errors, and closing and reopening the web browser. There are two error messages that display after pressing the "Scan This Course" buton:

1. Please select what you would like to see on your report (even though the "Scan for" items have already been selected).
2. UDOIT failed to scan this course.