ERROR version 3.0.9 payments fail card processing

[JacquieScarlett]

Failed to process the payment. Please try again or contact the shop admin. [SERVICE_UNAVAILABLE] Service Unavailable https://developer.paypal.com/docs/api/overview/#error CreditCardGateway.php:433 [SERVICE_UNAVAILABLE] Service Unavailable https://developer.paypal.com/docs/api/overview/#error OrderEndpoint.php:312 Order status changed from Pending payment to Failed.

Describe the Bug

The new version of the plugin does not allow payments - the above is from one of the failed orders. It also failed testing on incognito.

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WordPress Environment

WordPress address (URL):
Site address (URL):
WC Version: 10.0.4
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.3
Log Directory Writable: ✔
WP Version: 6.8.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: –
Language: en_GB
External object cache: –

Server Environment

Server Info: nginx/1.26.2
Server Architecture: Linux 6.8.0-1029-gcp x86_64
PHP Version: 8.3.23
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 8.5.0
OpenSSL/3.0.13

SUHOSIN Installed: –
MySQL Version: 11.4.7-MariaDB-ubu2404
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

Database

WC Database Version: 10.0.4
WC Database Prefix: UHWlCjrm
Total Database Size: 1922.10MB
Database Data Size: 1154.24MB
Database Index Size: 767.86MB
UHWlCjrmwoocommerce_sessions: Data: 133.25MB + Index: 5.02MB + Engine InnoDB
UHWlCjrmwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwoocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
UHWlCjrmwoocommerce_order_itemmeta: Data: 19.53MB + Index: 15.92MB + Engine InnoDB
UHWlCjrmwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwoocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmactionscheduler_actions: Data: 28.05MB + Index: 30.36MB + Engine InnoDB
UHWlCjrmactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmactionscheduler_logs: Data: 17.05MB + Index: 14.03MB + Engine InnoDB
UHWlCjrmaioseo_cache: Data: 0.23MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmaioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmaioseo_posts: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmcc_analytics_interactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcc_analytics_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcc_condition: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmcc_discounts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmcc_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcc_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmcc_form_fields_attributes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmcc_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmcc_payments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmcc_promocodes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmchaty_contact_form_leads: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmchaty_widget_analysis: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmcmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcmplz_cookies: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcmplz_dnsmpd: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcommentmeta: Data: 0.30MB + Index: 1.00MB + Engine InnoDB
UHWlCjrmcomments: Data: 33.41MB + Index: 30.95MB + Engine InnoDB
UHWlCjrmcommercekit_searches: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcommercekit_swatches_cache_count: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcommercekit_waitlist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcommercekit_wishlist: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcommercekit_wishlist_items: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcp_calculated_fields_form_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcp_calculated_fields_form_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcp_calculated_fields_form_revision: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmcp_calculated_fields_form_settings: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
UHWlCjrme_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmfrm_fields: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmfrm_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmfrm_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
UHWlCjrmfrm_item_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmgla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmgla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
UHWlCjrmgla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmgla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmgla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmjetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmjetpack_waf_blocklog: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmmailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmmailchimp_jobs: Data: 3.38MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmmasterslider_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmmasterslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmmclean_refs: Data: 1.52MB + Index: 0.22MB + Engine InnoDB
UHWlCjrmmclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmoptions: Data: 159.08MB + Index: 11.08MB + Engine InnoDB
UHWlCjrmpmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpopup_box: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpostmeta: Data: 415.55MB + Index: 476.20MB + Engine InnoDB
UHWlCjrmposts: Data: 149.11MB + Index: 18.33MB + Engine InnoDB
UHWlCjrmpost_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpost_smtp_logs: Data: 9.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmpp_activity_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmsmush_dir_images: Data: 0.42MB + Index: 0.19MB + Engine InnoDB
UHWlCjrmsnippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmtermmeta: Data: 0.23MB + Index: 0.47MB + Engine InnoDB
UHWlCjrmterms: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
UHWlCjrmterm_relationships: Data: 12.20MB + Index: 6.25MB + Engine InnoDB
UHWlCjrmterm_taxonomy: Data: 0.31MB + Index: 0.16MB + Engine InnoDB
UHWlCjrmuserfeedback_surveys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmuserfeedback_survey_responses: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmusermeta: Data: 40.25MB + Index: 100.47MB + Engine InnoDB
UHWlCjrmusers: Data: 3.52MB + Index: 5.94MB + Engine InnoDB
UHWlCjrmwcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwc_blacklist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_blacklist_detection_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_customer_lookup: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
UHWlCjrmwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
UHWlCjrmwc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwc_order_coupon_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwc_order_product_lookup: Data: 1.52MB + Index: 2.66MB + Engine InnoDB
UHWlCjrmwc_order_stats: Data: 1.50MB + Index: 0.86MB + Engine InnoDB
UHWlCjrmwc_order_tax_lookup: Data: 1.50MB + Index: 0.47MB + Engine InnoDB
UHWlCjrmwc_product_attributes_lookup: Data: 8.31MB + Index: 6.22MB + Engine InnoDB
UHWlCjrmwc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwc_product_meta_lookup: Data: 4.48MB + Index: 10.44MB + Engine InnoDB
UHWlCjrmwc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwc_whitelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwf301_404_logs: Data: 4.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwf301_linkhero: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwf301_redirect_logs: Data: 2.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwf301_redirect_rules: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfauditevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmwfconfig: Data: 2.27MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwffilemods: Data: 21.55MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfhits: Data: 1.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmwfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwfknownfilelist: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwflogins: Data: 0.45MB + Index: 0.16MB + Engine InnoDB
UHWlCjrmwfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmwfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
UHWlCjrmwfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfnotifications: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmwfstatus: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
UHWlCjrmwftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwpforms_entries: Data: 10.11MB + Index: 0.53MB + Engine InnoDB
UHWlCjrmwpforms_entry_fields: Data: 5.13MB + Index: 7.09MB + Engine InnoDB
UHWlCjrmwpforms_entry_meta: Data: 2.28MB + Index: 0.30MB + Engine InnoDB
UHWlCjrmwpforms_file_restrictions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmwpforms_logs: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
UHWlCjrmwpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
UHWlCjrmwpforms_protected_files: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
UHWlCjrmwpforms_tasks_meta: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwpforms_user_journey: Data: 3.34MB + Index: 0.30MB + Engine InnoDB
UHWlCjrmwpmailsmtp_debug_events: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
UHWlCjrmwt_sc_coupon_lookup: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
UHWlCjrmyoast_indexable: Data: 23.19MB + Index: 10.84MB + Engine InnoDB
UHWlCjrmyoast_indexable_hierarchy: Data: 2.16MB + Index: 3.30MB + Engine InnoDB
UHWlCjrmyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
UHWlCjrmyoast_primary_term: Data: 2.39MB + Index: 2.67MB + Engine InnoDB
UHWlCjrmyoast_seo_links: Data: 1.11MB + Index: 0.39MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB

Post Type Counts

attachment: 31360
cost-calc: 113
cost-calc-categories: 10
cost-calc-templates: 101
custom_css: 2
customize_changeset: 6
e-landing-page: 1
elementor_library: 2
frm_form_actions: 3
frm_styles: 1
jetpack-testimonial: 2
jp_img_sitemap: 12
jp_img_sitemap_index: 1
jp_sitemap: 7
jp_sitemap_index: 1
jp_sitemap_master: 1
mailpoet_page: 1
modula-gallery: 4
nav_menu_item: 242
oembed_cache: 2
page: 196
post: 22
product: 13209
product_variation: 4354
revision: 40
seedprod: 1
shop_coupon: 93
shop_order: 7602
shop_order_refund: 1236
wb-custom-tabs: 6
wc_mmqw: 1
wp_block: 1
wp_global_styles: 2
wp_navigation: 1
wpforms: 20
wppopups: 1
wpsl_stores: 8

Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

Active Plugins (47)

301 Redirects Pro: by WebFactory Ltd – 6.22
Advanced Database Cleaner: by Younes JFR. – 3.1.6
Block Visibility: by Nick Diego – 3.7.1
Calculated Fields Form: by CodePeople – 5.3.80
Chaty Pro: by Premio – 3.4.3
Classic Widgets: by WordPress Contributors – 0.3
Code Snippets: by Code Snippets Pro – 3.6.8
CommerceGurus CommerceKit: by CommerceGurus – 2.2.4
Usercentrics Cookiebot - Automatic Cookie Banner for GDPR/CCPA & Google Consent Mode: by Usercentrics A/S – 4.5.10
Cost Calculator Builder: by StylemixThemes – 3.5.23
Cost of Goods: Product Cost & Profit Calculator for WooCommerce: by WPFactory – 3.7.9
Customizer Export/Import: by The Beaver Builder Team – 0.9.8
Yoast Duplicate Post: by Enrico Battocchi and Team Yoast – 4.5
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.21.1
EAN for WooCommerce Pro: by WPFactory – 4.9.1
EAN Barcode Generator for WooCommerce: UPC, ISBN & GTIN Inventory: by WPFactory – 5.5.0
Folders: by Premio – 3.1.2
Index WP MySQL For Speed: by Oliver Jones
Rick James – 1.5.4

Jetpack Boost: by Automattic - Jetpack Site Speed team – 4.2.1
Jetpack: by Automattic – 14.8
Kirki Customizer Framework: by Themeum – 5.1.0
Mailchimp for WooCommerce: by Mailchimp – 5.4
Mailchimp: by Mailchimp – 1.9.0
Media Cleaner: by Jordy Meow – 6.9.3
Modula: by WPChill – 2.12.18
Perfect Brands WooCommerce: by QuadLayers – 3.5.8
Post SMTP: by Post SMTP – 3.3.0
Query Monitor: by John Blackbourn – 3.19.0
Supplier Order Email: by MCI Desarrollo – 3.6.14
Product Search Category Redirect: by Kestrel – 1.4.2
CTX Feed: by WebAppick – 6.5.74
WooCommerce PayPal Payments: by PayPal – 3.0.8 (update to version 3.0.9 is available)
Product Tabs for WooCommerce (Free): by Barn2 Plugins – 2.1.11
WooCommerce Tax: by WooCommerce – 3.0.7
WooCommerce: by Automattic – 10.0.4
Wordfence Security: by Wordfence – 8.0.5
WordPress Importer: by wordpressdotorg – 0.8.4
Yoast SEO: by Team Yoast – 25.6
WP Crontrol: by John Blackbourn – 1.19.1
WP File Manager: by mndpsingh287 – 8.0.2
WP Rollback: by WP Rollback – 3.0.2
Smush: by WPMU DEV – 3.20.0
WP Store Locator: by Tijmen Smit – 2.2.260
WPForms User Journey: by WPForms – 1.4.0
WPForms: by WPForms – 1.9.7.1
Smart Coupons For WooCommerce Coupons: by WebToffee – 2.2.0
Yoast Test Helper: by Team Yoast – 1.18

Inactive Plugins (2)

WP All Import: by Soflyy – 3.9.2
WP All Import - WooCommerce Add-On: by Soflyy – 1.5.4

Dropin Plugins ()

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class (Drop-in)

Must Use Plugins (2)

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.12
Kinsta Must-use Plugins: by Kinsta Team – 3.1.1

Settings

Legacy API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
Enabled Features: analytics
marketplace
order_attribution
site_visibility_badge
remote_logging
blueprint
point_of_sale

Logging

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 14 MB

WC Pages

Shop base: ❌ Page not set
Basket: #19 - /cart/ - Contains the woocommerce_cart shortcode
Checkout: #20 - /checkout/ - Contains the woocommerce_checkout shortcode
My account: #21 - /my-account/ - Contains the [woocommerce_my_account] shortcode
Terms and conditions: #49221 - /terms-and-conditions/

Theme

Name: Shoptimizer Child Theme
Version: 1.2.1
Author URL:
Child Theme: ✔
Parent Theme Name: Shoptimizer
Parent Theme Version: 2.8.13
Parent Theme Author URL: https://www.commercegurus.com/
Theme type: Classic theme
WooCommerce Support: ✔

Templates

Overrides: shoptimizer-child-theme/woocommerce/emails/admin-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/admin-failed-order.php
shoptimizer-child-theme/woocommerce/emails/admin-new-order.php
shoptimizer-child-theme/woocommerce/emails/block/admin-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/block/admin-failed-order.php
shoptimizer-child-theme/woocommerce/emails/block/admin-new-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-completed-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-failed-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-invoice.php
shoptimizer-child-theme/woocommerce/emails/block/customer-new-account.php
shoptimizer-child-theme/woocommerce/emails/block/customer-note.php
shoptimizer-child-theme/woocommerce/emails/block/customer-on-hold-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-pos-completed-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-pos-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-processing-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/block/customer-reset-password.php
shoptimizer-child-theme/woocommerce/emails/block/default-block-content.php
shoptimizer-child-theme/woocommerce/emails/block/general-block-email.php
shoptimizer-child-theme/woocommerce/emails/customer-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/customer-completed-order.php
shoptimizer-child-theme/woocommerce/emails/customer-failed-order.php
shoptimizer-child-theme/woocommerce/emails/customer-invoice.php
shoptimizer-child-theme/woocommerce/emails/customer-new-account.php
shoptimizer-child-theme/woocommerce/emails/customer-note.php
shoptimizer-child-theme/woocommerce/emails/customer-on-hold-order.php
shoptimizer-child-theme/woocommerce/emails/customer-pos-completed-order.php
shoptimizer-child-theme/woocommerce/emails/customer-pos-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/customer-processing-order.php
shoptimizer-child-theme/woocommerce/emails/customer-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/customer-reset-password.php
shoptimizer-child-theme/woocommerce/emails/email-addresses.php
shoptimizer-child-theme/woocommerce/emails/email-customer-details.php
shoptimizer-child-theme/woocommerce/emails/email-downloads.php
shoptimizer-child-theme/woocommerce/emails/email-footer.php
shoptimizer-child-theme/woocommerce/emails/email-header.php
shoptimizer-child-theme/woocommerce/emails/email-mobile-messaging.php
shoptimizer-child-theme/woocommerce/emails/email-order-details.php
shoptimizer-child-theme/woocommerce/emails/email-order-items.php
shoptimizer-child-theme/woocommerce/emails/email-styles.php
shoptimizer-child-theme/woocommerce/emails/plain/admin-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/plain/admin-failed-order.php
shoptimizer-child-theme/woocommerce/emails/plain/admin-new-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-cancelled-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-completed-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-failed-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-invoice.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-new-account.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-note.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-on-hold-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-pos-completed-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-pos-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-processing-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-refunded-order.php
shoptimizer-child-theme/woocommerce/emails/plain/customer-reset-password.php
shoptimizer-child-theme/woocommerce/emails/plain/email-addresses.php
shoptimizer-child-theme/woocommerce/emails/plain/email-customer-details.php
shoptimizer-child-theme/woocommerce/emails/plain/email-downloads.php
shoptimizer-child-theme/woocommerce/emails/plain/email-order-details.php
shoptimizer-child-theme/woocommerce/emails/plain/email-order-items.php

WooCommerce PayPal Payments

Onboarded: ✔
New UI active: –
Shop country code: GB
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: ✔
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
PayPal Shipping Callback: –
Apple Pay: –
Google Pay: –
Fastlane: –

Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
add-to-cart-with-options-stepper-layout

Disabled Features: product-data-views
experimental-blocks
experimental-iapi-mini-cart
experimental-iapi-runtime
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
use-wp-horizon

Daily Cron: ❌ Not scheduled
Options: ✔
Notes: 28
Onboarding: completed

Action Scheduler

Canceled: 17
Oldest: 2025-07-31 14:35:03 +0100
Newest: 2025-07-31 14:35:05 +0100

Complete: 25,908
Oldest: 2025-07-01 14:55:04 +0100
Newest: 2025-08-01 14:48:11 +0100

Failed: 7,804
Oldest: 2022-10-20 10:57:51 +0100
Newest: 2025-07-24 12:12:02 +0100

Pending: 18
Oldest: 2025-08-01 15:33:29 +0100
Newest: 2025-08-07 09:42:02 +0100

Status report information

Generated at: 2025-08-01 14:50:12 +01:00
`

[femiyb]

Hello

It looks like there is currently some service distuprion on PayPal's side.

The error [SERVICE_UNAVAILABLE] Service Unavailable usually indicates a temporary issue on PayPal’s side, not a misconfiguration with the WooCommerce PayPal Payments plugin. The plugin includes error handling for these cases and is designed to fail gracefully when PayPal services are down.

You can check PayPal's system status to confirm if there are any ongoing issues. These errors are typically resolved within a few hours, but if the issue continues, we recommend contacting PayPal support directly.

[FrankWalle]

Hi.
It looks like you can not login the support portal... anybody tried it right now?

cu
Frank

[JacquieScarlett]

I have rolled back the plugin to the previous version and it works fine. So is an issue with this version. Kind regards Jacquie Scarlett Ecommerce Manager (Head Office) https://www.candh.co.uk/ [X] [X]<https://www.candh.co.uk/> [X] <https://www.facebook.com/ClossandHamblin/> [X] <https://www.instagram.com/clossandhamblin/> [X] <https://www.pinterest.co.uk/clossandhamblin/pins/>

…

________________________________ From: FrankWalle ***@***.***> Sent: 01 August 2025 16:06 To: woocommerce/woocommerce-paypal-payments ***@***.***> Cc: Jacquie Scarlett ***@***.***>; Author ***@***.***> Subject: Re: [woocommerce/woocommerce-paypal-payments] ERROR version 3.0.9 payments fail card processing (Issue #3575) [https://avatars.githubusercontent.com/u/3390507?s=20&v=4]FrankWalle left a comment (woocommerce/woocommerce-paypal-payments#3575)<#3575 (comment)> Hi. It looks like you can not login the support portal... anybody tried it right now? cu Frank — Reply to this email directly, view it on GitHub<#3575 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BAD3MUBOA2SGILW55B2AFSL3LN7BFAVCNFSM6AAAAACC42SBKKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTCNBUHA4TEOBXG4>. You are receiving this because you authored the thread.Message ID: ***@***.***>

[JacquieScarlett]

Do you have an update for me?
I am still running successfully on the previous version of the plugin.

[femiyb]

Hello @JacquieScarlett
Could you please clarify the issue you need assistance with?
This issue was opened for the "SERVICE_UNAVAILABLE", and as mentioned, this occurred because PayPal was experiencing some downtime then, which has since been resolved.

[JacquieScarlett]

Hi I am not sure that this is the case. I updated the paypal plugin and the issue occurred and then had to get Kinsta to roll it back and this cleared the issue. I am currently running successfully on the previous version but will apply the update again and see what happens. Kind regards Jacquie Scarlett Ecommerce Manager (Head Office) https://www.candh.co.uk/ [cid:6c63b697-f64b-4447-a312-2de1a3445600] [cid:1a3e5ad3-9dab-4743-aedc-90a860733c86]<https://www.candh.co.uk/> [cid:4b4a8895-3f5f-4c4a-8727-357a914dd4f1] <https://www.facebook.com/ClossandHamblin/> [cid:c9184d95-d969-462e-bc4e-28eb526ffd68] <https://www.instagram.com/clossandhamblin/> [cid:9bb2c239-3777-46ca-b4c3-d7df58640fdf] <https://www.pinterest.co.uk/clossandhamblin/pins/>

…

________________________________ From: Femi YB ***@***.***> Sent: 10 August 2025 20:05 To: woocommerce/woocommerce-paypal-payments ***@***.***> Cc: Jacquie Scarlett ***@***.***>; Mention ***@***.***> Subject: Re: [woocommerce/woocommerce-paypal-payments] ERROR version 3.0.9 payments fail card processing (Issue #3575) [https://avatars.githubusercontent.com/u/22073464?s=20&v=4]femiyb left a comment (woocommerce/woocommerce-paypal-payments#3575)<#3575 (comment)> Hello @JacquieScarlett<https://github.com/JacquieScarlett> Could you please clarify the issue you need assistance with? This issue was opened for the "SERVICE_UNAVAILABLE", and as mentioned, this occurred because PayPal was experiencing some downtime then, which has since been resolved. — Reply to this email directly, view it on GitHub<#3575 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BAD3MUG2S4TOPUG6EAIRGNL3M6JWFAVCNFSM6AAAAACC42SBKKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTCNZSHAZTENZZHE>. You are receiving this because you were mentioned.Message ID: ***@***.***>