Skip to content
Open
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
Original file line number Diff line number Diff line change
Expand Up @@ -30,10 +30,10 @@ Your email provider is blocking or filtering messages from Expensify.
- Logging in with a phone number or backup email. The security code is always sent to the primary login set on the account - not any secondary contact methods.

**Who to contact**
- **Using a work email?** Ask your IT team to [allowlist Expensify emails](https://help.expensify.com/articles/expensify-classic/email/How-to-Allowlist-Expensify).
- **Using a work email?** Ask your IT team to add expensify.com to the allowlist.
- **Using a personal email?** If you’ve already tried the steps above, contact Concierge.

[See the full guide to fixing email delivery →](https://help.expensify.com/articles/expensify-classic/email/Troubleshoot-Email-Delivery-Issues)
[See the full guide to fixing email delivery →](https://help.expensify.com/articles/expensify-classic/settings/Email-Notifications)

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Link formatting violation (HELP_AUTHORING_GUIDELINES.md, Cross-Linking > Link Formatting): "Use relative links only. Do not use full URLs." Replace the full https://help.expensify.com/... URL with a relative link, e.g. /articles/expensify-classic/settings/Email-Notifications.

Also note an anchor text mismatch: the anchor reads "fixing email delivery" but now points to the Email-Notifications article. Update the anchor to describe the actual target (e.g. "Learn more about email notifications") so it reflects real search phrasing.


---

Expand Down Expand Up @@ -76,7 +76,7 @@ Your company's SAML SSO configuration may have an issue affecting your account o
**Who to contact**
- **Reach out to your IT team** to confirm SSO settings and ask them to follow the relevant steps to [Troubleshoot SAML SSO Login](https://help.expensify.com/articles/new-expensify/domains/Troubleshoot-SAML-SSO-Login)

[More about SSO logins →](https://help.expensify.com/articles/new-expensify/domains/Managing-Single-Sign-On-(SSO)-in-Expensify)
[More about SSO logins →](https://help.expensify.com/articles/new-expensify/domains/Set-Up-SAML-SSO)

Copy link
Copy Markdown
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Link formatting violation (HELP_AUTHORING_GUIDELINES.md, Cross-Linking > Link Formatting): "Use relative links only. Do not use full URLs." Replace the full https://help.expensify.com/... URL with a relative link, e.g. /articles/new-expensify/domains/Set-Up-SAML-SSO.

Also, the anchor "More about SSO logins" is vague and no longer matches the target (Set-Up-SAML-SSO). Anchor text should describe the task/feature clearly (e.g. "Learn how to set up SAML SSO").


---

Expand Down
Loading