Skip to content

Clarify listener disablement behavior for Key Vault connectivity scen… - #2104

Open
jinyi (jinyi-ms) wants to merge 1 commit into
MicrosoftDocs:mainfrom
jinyi-ms:patch-1
Open

Clarify listener disablement behavior for Key Vault connectivity scen…#2104
jinyi (jinyi-ms) wants to merge 1 commit into
MicrosoftDocs:mainfrom
jinyi-ms:patch-1

Conversation

@jinyi-ms

Copy link
Copy Markdown

The current wording may lead readers to interpret network connectivity failures as conditions that disable listeners.

Consider clarifying the distinction between transient network connectivity issues and Key Vault configuration/access errors (401, 403, 404) that can result in listener disablement.

Pull request guidance

Thank you for submitting your contribution to our support content! Our team works closely with subject matter experts in CSS and PMs in the product group to review all content requests to ensure technical accuracy and the best customer experience. This process can sometimes take one or more days, so we greatly appreciate your patience.

We also need your help in order to process your request as soon as possible:

  • We won't act on your pull request (PR) until you type "#sign-off" in a new comment in your pull request (PR) to indicate that your changes are complete.

  • After you sign off in your PR, the article will be tech reviewed by the PM or SME if it has more than minor changes. Once the article is approved, it will undergo a final editing pass before being merged.

…arios

During a customer investigation, a scenario where Application Gateway could not reach Key Vault due to NSG blocking a Private Endpoint was initially interpreted as matching the article statement "Application Gateway cannot access Key Vault".

However, after discussion with TA Eric Ashton, it was confirmed that transient network connectivity failures do not disable listeners. Listener disablement applies to Key Vault configuration or access errors such as 401, 403, and 404 responses.

The current wording may lead customers and support engineers to interpret network connectivity failures as conditions that disable listeners. Consider clarifying the distinction between:

・Network connectivity failures (NSG blocking, routing issues, temporary connectivity problems)
・Key Vault configuration/access errors (401, 403, 404, deleted or disabled certificates, permission issues)

This clarification would help prevent misinterpretation and align the article with the documented statement that transient connectivity problems do not impact listeners.
@prmerger-automator

Copy link
Copy Markdown

jinyi (@jinyi-ms) : Thanks for your contribution! The author(s) and reviewer(s) have been notified to review your proposed change.

@learn-build-service-prod

Copy link
Copy Markdown
Contributor

Learn Build status updates of commit a6ad6be:

✅ Validation status: passed

File Status Preview URL Details
support/azure/application-gateway/disabled-listeners.md ✅Succeeded

For more details, please refer to the build report.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Projects

None yet

Development

Successfully merging this pull request may close these issues.

2 participants